Virtual Learning: ILM Endorsed Middle Management Skills

Course Methodology

This course relies on the use of individual and group debriefs aimed at helping participants develop skills in leading and managing others. The course also features the use of a number of case studies and presentations by participants followed by plenary discussions. In addition, videos and team exercises are used to demonstrate the skills required for effective management.

Course Objectives

By the end of the course, participants will be able to:

Define the leadership and managerial skills necessary for increasing organizational productivity
Apply effective coaching and appraisal techniques
Employ problem solving tools to overcome organizational obstacles
Solve conflicts using win-win approaches
Create plans to manage change leading to continuous improvement
Develop effective time management action plans

Target Audience

This course targets managers, senior supervisors, and professionals who want to learn advanced management and leadership techniques.

Target Competencies

Leading others
Managing performance
Problem solving ability
Influencing others
Managing change
Coaching skills
Conflict management

Management and leadership
- The manager compared to the leader
- Styles of leadership
- Goals of organizational behavior
- The implication of attitudes and personality
- 10 ways to empower followers
- Maturity levels
- The 9 key motivators
Coaching and appraising performance
- Coaching, training, and counseling
- The psychology behind coaching
- Coaching: why and when
- The coaching meeting
- Feedback, review, and appraisal
- Elements of constructive feedback
- Performance appraisals
- Preparation and scheduling of appraisals
Problem solving and decision making techniques
- Principles of problem solving
- Team problem solving
- Differentiating between symptoms and causes
- Tools and techniques of problem solving
- Effective group brainstorming
- The manager as a decision maker
- Using the prioritization grid
Managing conflict
- Sources of conflict
- Constructive and destructive conflicts
- Conflict and team performance
- Resolving and managing conflicts
- Conflict management styles
Managing change
- Definition of organizational change
- Dynamics of change
- Contemporary issues behind change
- Planning for change
- Transition structures
- Success factors for making change happen
- Overcoming resistance to change
- Communication strategies during change
- Changing behaviors by changing mindsets
Managing time and meetings
- Time management principles
- Identifying and setting goals
- Time management tools
- Prioritizing activities
- The time management grid
- Improving meeting leadership skills

ILM

ILM is the leading provider of leadership and management qualifications in the UK and part of the wider City & Guilds Group, a global leader in skills development. City & Guilds was established in 1878 and is the oldest and largest awarding organisation in the UK. Meirc is pleased to be a recognized ILM provider. This recognition means that participants who fully attend any Meirc course endorsed by ILM, and successfully pass the assessment administered at the end of the course, will receive a certificate from ILM, in addition to the certificate they receive from Meirc.

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Per participant - 2022

USD 2350

Fees + VAT as applicable

Tax Registration Number: 100239834300003

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

2022 - Location & Date

2 - 6 Oct, 2022

Arabic

Virtual Learning

Meirc reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

This course is also offered in face-to-face courses, click on the course below.

ILM Endorsed Middle Management Skills

3 - 7 Jul, 2022

English

Dubai