Leadership and Communication|Online

Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by the participants, different role-plays, practical team and individual exercises, self-evaluations, and case studies.

Course Objectives

By the end of the course, participants will be able to:

Apply breakthrough leadership and communication techniques to drive business value and become a more powerful leader
Implement best practices for influencing peers, managers, subordinates, customers and other stakeholders
Explain how to effectively handle challenges such as delivering unpopular news, increasing team motivation and winning hearts and minds
Communicate confidently in any environment, from spontaneous “elevator pitches” to high stakes speeches and proposals that earn commitment and cooperation
Deliver powerful messages that lead to rapid action and that control emotions when facing resistance and conflict
Optimize internal communication and sell their organization’s vision, mission and values to their team members

Target Audience

Executives, directors, team leaders and managers seeking superior communication skills training to strengthen their leadership abilities and help them achieve greater success at all levels of their organization.

Target Competencies

Leading others
Interpersonal communication
Organizational communication
Influencing others
Managing change
Presenting ideas
Gaining commitment

Note

Organizing and delivering thoughts and messages
- Understanding your leadership role and its relation to communication
- Organizing your ideas using mind mapping
- Presenting vs. Public Speaking
- Importance of communication to any leader
- Essentials of public speaking
- Communicating tasks and assignments effectively
- Communicating performance issues
Earning credibility as a leader
- Identifying the characteristics of a credible leader
- Establishing your credibility firmly
- Six main sources of power of any leader
- Creating a positive professional image within the organization
- Changing communication style depending on team member and condition
- Motivating through communication
- Creating an environment of engagement
Winning hearts and minds of people
- Knowing your employees
- Managing your employees' expectations
- ‘Selling’ your ideas to an audience
- Creating a persuasive message that evokes the right emotions
- Reframing a message from negative to positive
- Reframing a message from subjective to objective
- Adjusting your message to accommodate the audience’s needs, wants and style
- Communicating difficult news or unpopular messages
- Leading and communicating during a crisis
Building consensus, commitment and cooperation
- Principles of ethical leadership
- Ethical dilemmas faced by leaders
- Identifying techniques for building consensus
- Describing how to secure commitment and cooperation to your change initiatives
- Creating healthy inter-departmental cooperation and communication
Leading organizational communication
- Controlling and managing rumors
- Dealing and managing office politics
- Responding to key political behavior
- The four types of grapevine chain
- Leading cultural change
- Transparency in an organization: how far should we go?
- Choosing the right channel for communicating your message
- Communicating and leading your organizational vision, mission and values

Heriot-Watt University

With five campuses around the world, including one in Malaysia and one in Dubai, Heriot-Watt is a truly global university. They have a proud history of world-class teaching and practical, leading-edge research dating back to 1821 and are regarded as one of the top UK universities for business and industry. Heriot-Watt has three UK locations in Edinburgh, Orkney and the Scottish Borders. They have a strong track record for developing industry-fit graduates thanks to their strong links to business and industry and their distinctive range of degree programs in specialist areas of science, engineering, design, business and languages. Heriot-Watt has over 30,000 students studying with them at their campuses and online through distance learning. This includes 9,000 on-campus students in Scotland, 4,000 in Dubai and 1,200 in Malaysia.

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2023 Schedule & Fees

Fees

Per participant

USD 2450

Fees + VAT as applicable

Discount Plans & Cancellations Policy

Location & Date

2 - 6 Jul, 2023

English

Virtual Learning

22 - 26 Oct, 2023

Arabic

Virtual Learning

Meirc reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

Tax Registration Number: 100239834300003

This course is also offered in face-to-face courses, click on the course below.

Leadership and Communication

2 - 6 Jul, 2023

English

Dubai

Leadership and Communication

13 - 17 Aug, 2023

Arabic

London

Leadership and Communication

24 - 28 Sep, 2023

Arabic

Cairo

Leadership and Communication

22 - 26 Oct, 2023

Arabic

Dubai

Leadership and Communication

19 - 23 Nov, 2023

English

Dubai

Leadership and Communication

17 - 21 Dec, 2023

English

Dubai

Overview

Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by the participants, different role-plays, practical team and individual exercises, self-evaluations, and case studies.

Course Objectives

By the end of the course, participants will be able to:

Apply breakthrough leadership and communication techniques to drive business value and become a more powerful leader
Implement best practices for influencing peers, managers, subordinates, customers and other stakeholders
Explain how to effectively handle challenges such as delivering unpopular news, increasing team motivation and winning hearts and minds
Communicate confidently in any environment, from spontaneous “elevator pitches” to high stakes speeches and proposals that earn commitment and cooperation
Deliver powerful messages that lead to rapid action and that control emotions when facing resistance and conflict
Optimize internal communication and sell their organization’s vision, mission and values to their team members

Target Audience

Target Competencies

Leading others
Interpersonal communication
Organizational communication
Influencing others
Managing change
Presenting ideas
Gaining commitment

Note

Course Outline

Organizing and delivering thoughts and messages
- Understanding your leadership role and its relation to communication
- Organizing your ideas using mind mapping
- Presenting vs. Public Speaking
- Importance of communication to any leader
- Essentials of public speaking
- Communicating tasks and assignments effectively
- Communicating performance issues
Earning credibility as a leader
- Identifying the characteristics of a credible leader
- Establishing your credibility firmly
- Six main sources of power of any leader
- Creating a positive professional image within the organization
- Changing communication style depending on team member and condition
- Motivating through communication
- Creating an environment of engagement
Winning hearts and minds of people
- Knowing your employees
- Managing your employees' expectations
- ‘Selling’ your ideas to an audience
- Creating a persuasive message that evokes the right emotions
- Reframing a message from negative to positive
- Reframing a message from subjective to objective
- Adjusting your message to accommodate the audience’s needs, wants and style
- Communicating difficult news or unpopular messages
- Leading and communicating during a crisis
Building consensus, commitment and cooperation
- Principles of ethical leadership
- Ethical dilemmas faced by leaders
- Identifying techniques for building consensus
- Describing how to secure commitment and cooperation to your change initiatives
- Creating healthy inter-departmental cooperation and communication
Leading organizational communication
- Controlling and managing rumors
- Dealing and managing office politics
- Responding to key political behavior
- The four types of grapevine chain
- Leading cultural change
- Transparency in an organization: how far should we go?
- Choosing the right channel for communicating your message
- Communicating and leading your organizational vision, mission and values