Managing Project Stakeholders Training Courses -

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Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by consultant and participants coupled with a number of psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions.

Course Objectives

By the end of the course, participants will be able to:

Categorize project stakeholders and build the stakeholder management plan
Analyze the interest and influence of project stakeholders
Arrange the stakeholder communication channels and manage stakeholder conflicts
Choose the appropriate leadership style for each project stakeholder
Apply win-win negotiation techniques with project stakeholders

Target Audience

Project managers, members of project offices, project sponsors, functional managers, senior management and individuals interested in project stakeholder management. This course is worth 30 Professional Development Units (PDUs).

Target Competencies

Managing projects
Planning
Leading
Communicating
Conflict resolving
Negotiating

Note

The following resources will be distributed during the course:

Project stakeholder management plans and templates - soft copy

Stakeholder management overview
- Defining project stakeholders
  - APM Definition
  - PMI Definition
- A practical definition of project stakeholders
- Stakeholders management skills set
  - Technical skills
  - Business insights
  - People skills
Categorizing and prioritizing project stakeholders
- Dimensions of stakeholders categorization
- Power and interest matrix
- Power and influence matrix
- Power and knowledge matrix
- Stakeholders engagement assessment matrix
- Developing stakeholder register
- Stakeholder management plan
- Stakeholder groups classification
Managing project stakeholder communications
- Stakeholder communication plan
- Stakeholder communication channels
- Holistic approach to communication
- Managing stakeholders in a virtual world
- Managing difficult stakeholders
- Managing project stakeholders conflicts
- Conflict management styles
- Factors affecting conflict modes
Leading project stakeholders
- Project managers as leaders
- Disciplines of leading project stakeholders
- Leadership time continuum
- Leadership capability continuum
- The leadership matrix
- The leadership matrix actions
- Choosing the right leadership style for stakeholders
- Situational leadership model
Negotiating with project stakeholders
- Types of negotiations
- Negotiation mindsets
- Critical concepts of win-win negotiation
- Characteristics of good negotiators
- Negotiations and building coalitions
- Stages of negotiation process
- Negotiation strategies
- Negotiation best practices

Meirc Professional Certificate (MPC)

MPC certified courses by Meirc Training and Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

List of Certified Courses

Project Management Institute (PMI)®

Meirc is a member of the PMI ATP Program. PMI does not specifically endorse, approve, or warrant ATP’s products, courses, publications, or services.
The PMI ATP seal is a registered mark of the Project Management Institute, Inc.

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