Name: Working, Managing and Leading Remotely
Start: 2021-05-23
End: 2021-05-27
Location: Dubai

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Course Methodology

This course relies on distance learning and facilitation. The course is delivered by leading experts with top skills in facilitating courses face to face and remotely. Facilitators will also employ electronic media in relation to course material (slides, workbooks), individual and team exercises/activities, session plans, and case studies.

Course Objectives

By the end of the course, participants will be able to:

Understand and develop the skills required to effectively manage teams and individuals remotely
Effectively use technology and tools to support communication within the team
Improve communication and feedback approach with remote team members and individuals
Track task progress and performance management of remote employees to achieve success
Keep employees and teams focused and build an engaging, inspiring and trustworthy virtual working environment

Target Audience

Leaders, managers and supervisors who manage remotely during crisis or normal times.

Target Competencies

Organization skills
Communication skills
Managing remotely
Leading remotely
Building teamwork remotely
Remote coaching
Remote Feedback Skills
Managing performance remotely

Working remotely
- Managing your mindset
  - Mental readiness
  - Psychological readiness
  - Physical readiness
- The home office setup
  - Selecting the place
  - The basics of a home office
  - Important handy tools
  - Organizing yourself
- Preparing and organizing for remote meetings
  - The objective
  - The agenda
  - Pre-meeting material
  - The technology
- One-on-one meeting essentials
- One-on-team meeting prerequisites
Managing remotely
- Critical skills to manage remotely
  - Getting comfortable with technology
  - Mastering remote communication challenges
    - The language
    - The pace
    - The clarity
    - The gaps
  - Remote scheduling and planning
    - Typical challenges with remote meetings
    - The frequency
    - The remote employee
    - The remote team
  - Acing expectations from a distance
    - Minding the manners
    - How to be crystal clear with goals and objectives
    - Gaining the right level of commitment
    - Achieving the desired performance
    - Sharing the right levels of feedback
- Effective distance management
  - Challenges with distance management
  - Managing remote individuals and teams effectively
    - Assigning roles and responsibilities
    - Resolving performance issues remotely
    - Holding fruitful conversations
    - Elevating the quality of remote participation
- Remote problem solving
  - Selecting the right tools
  - Using the right platform
  - Tracking progress
  - Dealing with constraints
  - Working with unfamiliar and urgent situations
  - Enhancing the remote learning agility
Leading remotely
- Task Relevant Maturity (TRM) Framework
- Leading with trust
- Delegation and self-management
- Extending emotional and technical support
- Listening and communicating effectively
- Commitment, accountability and results
- Managing moral issues and feelings of isolations
- Managing yourself and staying motivated

Meirc Professional Certificate (MPC)

MPC certified courses by Meirc Training and Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.