Identifying Training Needs and Evaluating Training Training Courses - Dubai | Meirc
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Human Resources and Training

Identifying Training Needs and Evaluating Training

Why Attend

A successful training function relies heavily on the proper identification of training needs and the evaluation of training. This course aims at converting subjective decisions for choosing training programs to more objective decisions based on proven training methodologies. Such a paradigm shift increases the value of the training department within an organization. In addition, the focus of this course is to build an awareness for evaluation that spans from the most common evaluation forms and assessments to evaluations for skills transfer and return on investment.

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Course Methodology

Highly practical and engaging. This course presents theory followed by practical exercises developed to apply theoretical knowledge in organizational settings.

Course Objectives

By the end of the course, participants will be able to:
  • Apply internationally recognized methods for identifying training needs
  • Analyze and sort the data obtained from a Training Needs Assessment (TNA)
  • Write Instructional Learning Objectives (ILOs) that are aligned with the results of the TNA
  • Evaluate the effectiveness of training at various levels using proper data collection methods and instruments for each level of evaluation
  • List ways to improve transfer of skills from training workshops to the workplace
  • Calculate the Return on Investment (ROI) for training programs by determining their financial costs and returns

Target Audience

Administrators, officers, specialists, team leaders, managers, business partners as well as line mangers responsible for identifying training needs or evaluating training within their organizations.

Target Competencies

  • Training needs assessment and analysis
  • Evaluation of training
  • Deciding and initiating action
  • Working with people
  • Persuading and influencing
  • Presenting and communicating
  • Applying expertise and technology
  • Following instructions and procedures
  • Planning and organizing
  • The general framework
    • Reasons for identifying needs
    • Present and future indicators of training needs
    • Responsibilities of stakeholders
      • The style inventory
      • Identifying potential internal training resources and Subject Matter Experts (SMEs)
  • Methods for Identifying Training Needs (ITN)
    • The four steps of needs assessment
    • Questions to ask during each phase
    • Data collection template
    • Data gathering: the cornerstone for ITN
    • Quantitative and qualitative methods
    • From interviews to focus groups
    • Comparison of primary data gathering methods
      • Advantages and disadvantages
      • Characteristics of data gathering methods
  • Linking training needs analysis with program design and program evaluation
    • Significance of instructional learning objectives
    • Components and characteristics of ILOs
    • Writing ILOs
    • Ten lessons on how to evaluate training
    • Levels of evaluation:
      • Levels defined
      • Preliminary evaluation information
      • Chain of impact between levels
      • Characteristics of evaluation levels
      • An overview of ROI
      • Evaluation matrix
  • Evaluation at levels I and II
    • Reaction sheets
    • Characteristics of a reaction sheet
    • Tests: pre and post
  • Evaluation at level III: skill transfer from the workshop to the workplace
    • What often happens versus what should happen
    • Barriers to skill transfer
    • Ways to improve skill transfer
    • Responsibility for improving skills transfer
    • Methods to measure transfer of learning to the job
  • Converting data to monetary value and calculating the return on investment (levels IV and V)
    • Hard data
    • Soft data
    • Characteristics of hard and soft data
    • Isolating the effects of training
    • Tabulating program cost
    • A practical case study on calculating ROI

Meirc Professional Certificate (MPC)

MPC certified courses by Meirc Training and Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.


HR Certification Institute (HRCI)

HR Certification Institute's® ( official seal confirms that Meirc Training & Consulting meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®. By successfully completing any Meirc program which is approved by HRCI, participants will earn credit hours essential for any of HRCI’s eight credentials, including SPHR® and PHR®.

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Society for Human Resource Management(SHRM)

Meirc is recognized by the Society for Human Resources Management (SHRM) as a Recertification Provider. This recognition implies that participants who attend any of the SHRM approved programs delivered by Meirc Training & Consulting will earn a number of Professional Development Credits (PDCs) which will help them maintain their certification in SHRM-CP or SHRM-SCP.

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Per participant - 2019

USD 4,800

Per participant

USD 4,900

Fees + VAT as applicable

Tax Registration Number : 100239834300003

(including coffee breaks and a buffet lunch daily)

This Meirc course is accredited by the HR Certification Institute (HRCI).
Credit Hours = 30

2021 - Location & Date

23 - 27 May, 2021
Sofitel Downtown Dubai         
3 - 7 Oct, 2021
Meirc reserves the right to alter dates, content, venue and trainer.

This course is also offered in Virtual Learning, click on the course below.