Passionately developing careers since 1958.

Certified Training and Development Professional

Why Attend

Training and development professionals are under continuous pressure to offer exceptional training services. The demands of their job can only be fulfilled through extensive knowledge of the main topics related to the training profession. This course will equip participants with practical applications to promote training within their organizations, link training to organizational objectives, analyze training needs, and select internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and the competencies required by training professionals.

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Course Methodology

Participants will learn by doing. Several practical group exercises are used to assist participants in applying theoretical knowledge to organizational settings.

Course Objectives

By the end of the course, participants will be able to:

Strengthen the strategic relationship between training interventions and organizational directives
Combine appropriate methods to conduct a Training Needs Assessment (TNA)
Develop a Learning and Development Virtual Assistant
Assess training vendors and external consultants
Demonstrate the success of training programs using evaluation methods from reaction to Return on Investment (ROI)

Target Audience

Training and development professionals involved in training needs analysis, coordinating and organizing training courses, and evaluating training results.

Target Competencies

Strategic alignment
Training Needs Analysis
Training vendors' assessment
Training of trainers
Training evaluation

The Roadmap from Strategy to Training
- Organizational needs: Pains and plans
- How training contributes to organizational objectives
- Observable behaviors from organizational objectives
- Supporting the right behaviors with Instructional Learning Objectives
- Components of a complete ILO
- Guidelines for designing effective classroom learning
- Partnering with training stakeholders
  - Training stakeholders
  - Roles and responsibilities of training stakeholders
  - Overcoming challenges with training stakeholders
Methods for Training Needs Assessments (TNA)
- The importance of TNAs
- Pitfalls of TNAs
- Main sources of training needs
  - Mandatory needs
  - Technical industry needs
  - Organizational culture needs
  - Departmental needs
  - Individual needs
- Five methods for TNAs
  - Business plan analysis
  - Job description analysis
  - Appraisal analysis
  - Survey analysis
  - Gap analysis
Developing a Learning and Development Virtual Assistant
- AI Agent of L&D policies and training catalogues
- Knowledge base of L&D AI agents
- Role description of L&D AI agents
- Understanding fallback rules for AI agents
- Integrating the L&D AI agent into a chatbot
- Application Exercise: Developing the L&D virtual assistant using a chatbot building platform
- 10 tips for enhancing chatbots
Assessing Trainers and Training Providers
- First screening of training providers
- Decision matrix to select training vendors
- Training proposal evaluation
- Screening consultants' criteria worksheet
- Consultant interview evaluation questions
- Evaluating consultants' performance: Before, during, and after the training
- Evaluating the overall performance of training vendors
Demonstrating the Success of Training
- Lessons on how to evaluate training
- The four levels of evaluation
- Linking evaluation levels with TNAs
- Linking evaluation levels with Instructional Learning Objectives (ILOs)
- The ROI model
- Tabulating program costs
- Calculating ROI

Society for Human Resource Management (SHRM)

Meirc is recognized by the Society for Human Resources Management (SHRM) as a Recertification Provider. This recognition implies that participants who attend any of the SHRM approved programs delivered by Meirc Training & Consulting will earn a number of Professional Development Credits (PDCs) which will help them maintain their certification in SHRM-CP or SHRM-SCP.

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Meirc Professional Certificate (MPC)

MPC certified courses by Meirc Training & Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for full attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

List of Certified Courses

2026 Schedule & Fees

Per participant

3 - 7 May, 2026
Arabic
Dubai
Venue to be assigned

Per participant

23 - 27 Aug, 2026
English
Dubai
Venue to be assigned

Per participant

27 Sep - 1 Oct, 2026
Arabic
London
Venue to be assigned

Per participant

27 - 31 Dec, 2026
Arabic
Dubai
Venue to be assigned

This course is also offered in Virtual Learning, click on the course below.

Certified Training and Development Professional - Virtual Learning

3 - 7 May, 2026

Arabic

Virtual Learning

Certified Training and Development Professional - Virtual Learning

23 - 27 Aug, 2026

English

Virtual Learning

Overview

Course Methodology

Participants will learn by doing. Several practical group exercises are used to assist participants in applying theoretical knowledge to organizational settings.

Course Objectives

By the end of the course, participants will be able to:

Strengthen the strategic relationship between training interventions and organizational directives
Combine appropriate methods to conduct a Training Needs Assessment (TNA)
Develop a Learning and Development Virtual Assistant
Assess training vendors and external consultants
Demonstrate the success of training programs using evaluation methods from reaction to Return on Investment (ROI)

Target Audience

Training and development professionals involved in training needs analysis, coordinating and organizing training courses, and evaluating training results.

Target Competencies

Strategic alignment
Training Needs Analysis
Training vendors' assessment
Training of trainers
Training evaluation

Course Outline

The Roadmap from Strategy to Training
- Organizational needs: Pains and plans
- How training contributes to organizational objectives
- Observable behaviors from organizational objectives
- Supporting the right behaviors with Instructional Learning Objectives
- Components of a complete ILO
- Guidelines for designing effective classroom learning
- Partnering with training stakeholders
  - Training stakeholders
  - Roles and responsibilities of training stakeholders
  - Overcoming challenges with training stakeholders
Methods for Training Needs Assessments (TNA)
- The importance of TNAs
- Pitfalls of TNAs
- Main sources of training needs
  - Mandatory needs
  - Technical industry needs
  - Organizational culture needs
  - Departmental needs
  - Individual needs
- Five methods for TNAs
  - Business plan analysis
  - Job description analysis
  - Appraisal analysis
  - Survey analysis
  - Gap analysis
Developing a Learning and Development Virtual Assistant
- AI Agent of L&D policies and training catalogues
- Knowledge base of L&D AI agents
- Role description of L&D AI agents
- Understanding fallback rules for AI agents
- Integrating the L&D AI agent into a chatbot
- Application Exercise: Developing the L&D virtual assistant using a chatbot building platform
- 10 tips for enhancing chatbots
Assessing Trainers and Training Providers
- First screening of training providers
- Decision matrix to select training vendors
- Training proposal evaluation
- Screening consultants' criteria worksheet
- Consultant interview evaluation questions
- Evaluating consultants' performance: Before, during, and after the training
- Evaluating the overall performance of training vendors
Demonstrating the Success of Training
- Lessons on how to evaluate training
- The four levels of evaluation
- Linking evaluation levels with TNAs
- Linking evaluation levels with Instructional Learning Objectives (ILOs)
- The ROI model
- Tabulating program costs
- Calculating ROI