The Certified HR Administrator Training Courses - Dubai | Meirc
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Human Resources and Training

The Certified HR Administrator

Why Attend

HR administrators and officers are constantly requested to expand their existing knowledge and skill set. This course has been developed to provide participants with both technical and behavioral knowledge required for HR administrators. The focus is on the role of HR administrators within organizations, communication skills required (both verbal and written), HR reporting, legal documentation and employee policies. In addition the course provides an extensive body of knowledge on the competencies required for successful HR administrators.

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Course Methodology

To provide a more practical element to the course, participants are required to develop an employee handbook and an organization structure using computer stations provided by Meirc. In addition, a live demo of an HR system will be provided in order to highlight major features and develop a system's business requirements.

Course Objectives

By the end of the course, participants will be able to:
  • Identify the role of HR administrators within the HR structure of their organization
  • List and develop competencies required for successful HR administrators
  • Apply the main principles of business and report writing
  • Produce written human resources correspondence and sample HR reports
  • Determine legal documents required to collect and maintain for employees.
  • Create their organization’s employee handbook

Target Audience

HR administrators and officers who wish to develop their knowledge and improve their HR administration skills.

Target Competencies

  • Deciding and initiating action
  • Relating and networking
  • Communication skills
  • Business writing
  • Following instructions and procedures
  • Planning and organizing
  • Achieving goals and objectives
  • The HR administrator in organizations
    • Major roles and responsibilities of HR administrators
    • A look at the HR administrator’s job description
    • The HR administrator’s position within the HR department
    • Professional qualifications as a competitive advantage
    • Competencies of successful administrators
    • Technical competencies
    • Behavioral competencies
    • Assessing and developing your competencies
    • The evolving role of the HR administrator
    • Certifications for administrators
  • Human resources and communication
    • Definition of communication
    • Communication in HR
    • Characteristics of an effective HR communicator
    • Questioning techniques
    • Listening and empathy
    • Interviewing techniques:
      • The STAR technique
      • The FACT technique
      • The probing technique
      • The leading technique
    • Basics of public speaking
  • HR business communication and HR reports
    • Basics of business writing
    • Writing HR reports
    • Common mistakes in writing HR correspondence and reports
    • Examples of HR correspondence and reports
  • HR measurements and reporting
    • Research terms and techniques
    • Frequently used HR metrics
    • Calculating HR metrics
      • Recruitment metrics
      • Retention metrics
      • Compensation and Benefits metrics
      • Training and development metrics
  • Employee documentation and record keeping
    • Purpose and objective of record keeping
    • Employee files: legal documents to maintain
    • Developing an orientation package: documents to provide to new hires
    • Policies, procedures and work rules
    • Developing an organization’s employee handbook
      • Purpose of the handbook
      • Sections of the handbook
      • the process of developing handbook
      • Workshop: draft of employee handbook

Meirc Professional Certificate (MPC)

MPC certified courses by Meirc Training and Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

MPC

HR Certification Institute (HRCI)

HR Certification Institute's® (www.HRCI.org) official seal confirms that Meirc Training & Consulting meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®. By successfully completing any Meirc program which is approved by HRCI, participants will earn credit hours essential for any of HRCI’s eight credentials, including SPHR® and PHR®.

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Associations

Society for Human Resource Management(SHRM)

Meirc is recognized by the Society for Human Resources Management (SHRM) as a Recertification Provider. This recognition implies that participants who attend any of the SHRM approved programs delivered by Meirc Training & Consulting will earn a number of Professional Development Credits (PDCs) which will help them maintain their certification in SHRM-CP or SHRM-SCP.

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Associations
Per participant - 2019

USD 5,100

Per participant

USD 5,200

Fees + VAT as applicable

Tax Registration Number : 100239834300003

(including coffee breaks and a buffet lunch daily)

2020 - Location & Date

22 - 26 Nov, 2020
Dubai
Arabic
Sofitel Downtown Dubai         
Meirc reserves the right to alter dates, content, venue and trainer.

2021 - Location & Date

29 Aug - 2 Sep, 2021
Dubai
English
21 - 25 Nov, 2021
Dubai
Arabic
Meirc reserves the right to alter dates, content, venue and trainer.

This course is also offered in Virtual Learning, click on the course below.