Overview
Course Methodology
<p>This course is rich with exercises and assessments to help participants focus on their strong points and uncover areas that require additional attention or improvements. The course relies on distance learning and facilitation. The course is delivered by leading experts with top skills in facilitating courses face to face and remotely. Facilitators will also employ electronic media in relation to course material (slides, workbooks), individual and team exercises/activities, session plans, and case studies.</p>
Course Objectives
By the end of the course, participants will be able to:
- Develop insight into the functions of management
- Apply project planning skills from a business perspective
- Identify and use the right performance Indicators (KPIs) to manage business performance
- Communicate and work with others to achieve the desired goals
- Acquire team building techniques to enhance business performance
- Employ unbiased problem solving and decision-making practices
Target Audience
Technical managers, supervisors and engineers who need to develop their managerial skills.
Target Competencies
- People and performance management
- Team formation and management
- Individual and team motivation
- Managing conflicts
- Solving problems
- Effective communication
- Workforce planning and scheduling
- Basic financial knowledge
Course Outline
- The journey from technical to managerial
- Engineers versus management
- Typical issues faced by engineers when they become managers
- The fundamental shift in roles
- Managing the transition
- Understanding the different functions of management
- Engineers versus management
- Planning and organizing tools and techniques
- At a personal level
- At a project management level
- Fundamentals of project management - A quick review
- Scheduling and organizing
- Workforce planning
- Leading projects successfully
- Managing performance
- Engineers and business performance management
- Setting performance expectations
- Working with key performance indicators (KPIs)
- Developing 'SMART' business objectives
- Business targets and performance standards
- Management and motivation
- Engineers and business performance management
- Working with others
- Developing effective communication
- Managing conflicts
- Developing and managing teams
- Problem analysis and decision making
- Engineers as business decision makers
- Kepner Tregoe approach to problem solving
- Situation appraisal
- Problem analysis
- Decision analysis
- Potential problem analysis
Schedule & Fees
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