Decision Making and Business Analysis Masterclass

Decision Making and Business Analysis Masterclass

Why Attend

Robust decision making, as well as the ability to effectively analyze business processes, are both essential skills for professionals at all levels. However, few professionals receive any formal training on decision making models and structured businesses analysis approaches. This course is designed to provide participants with the knowledge and skills to address these gaps.

This course is divided into two closely related sections. In the first section of the course, attendees will learn about different business decision models and how these models can be applied in practice. In the second half of the course, participants will learn about fundamental thinking processes that can be used to structure, analyze, and solve business problems.

By attending this course, participants will be equipped with the skills and techniques needed to better analyze their business and improve the quality of their organization’s decision making.

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Course Methodology

The course uses a mix of interactive techniques, such as presentations by the consultant, case studies, role plays, educational games, and group exercises to apply the knowledge acquired throughout the course.

Course Objectives

By the end of the course, participants will be able to:


  • Explain the principles of good decision making
  • Use data to make informed and better decisions
  • Implement risk-based decision making techniques
  • Develop essential financial literacy skills
  • Use tools to implement successful decisions
  • Apply critical thinking techniques to analyze their current business environment
  • Structure a problem and break it down into smaller independent issues
  • Create a work plan that prioritizes resources and focuses team efforts
  • Analyze and interpret complex data
  •  Build structured arguments to communicate findings


Target Audience

Managers, department heads, and business professionals who are involved in decision making, planning, analysis, and developing strategies for their own departments as well as the organization.

Target Competencies
  • Decision making
  • Risk management
  • Risk assessment
  • Evaluation
  • Budgeting
  • Analytical thinking
  • Financial decision making
  • Problem management
  • Problem solving ability
  • Critical thinking
  • Analysis of data
Course Outline

Week 1

  • The principles of decision making
    • The standard decision-making model
    • The decision-making spectrum
    • Townsend’s rules
    • The RAPID model
      • Recommend
      • Agree
      • Perform
      • Input
      • Decide
  • Using data for better and informed decisions
    • Lewin’s force field analysis of support and opposition
      • Supporting forces
      • Restricting forces
    • Scenario analysis and charting possible futures
      • Risk factor
      • Cost factor
    • Mapping stakeholders’ reactions 
    • Level of stakeholder power
    • Level of stakeholder interest
    • Dealing with the politics of decisions
  • Risk-based decision making
    • Risk impact/probability chart
      • The two primary dimensions
        • Probability
        • Impact
      • Creating the chart using excel
      • Decision tree analysis
    • Decision points
    • Chance points
    • Application exercise
  • Financial literacy for decision makers
    • Capital budgeting and cost of capital
    • Accounting Rate of Return (ARR)
    • Payback Period (PP)
    • Net Present Value (NPV)
    • Internal Rate of Return (IRR)
  • Implementing your decisions successfully
    • Round’s Trap model
      • Task
      • Resources
      • Arithmetic
      • Priorities
    • Shewhart’s PDCA model
      • Plan
      • Do
      • Check
      • Act
    • Lessons learned
  • Week 2

  • Business analysis overview
    • Business analysis scope of work
    • Your role as an internal consultant
    • Active data gathering
    • Generating creative solutions
    • Intelligence versus creativity
    • Choosing between alternatives
  • Thinking strategically
    • The three big strategic questions
    • Key elements of a successful strategy
    • Strategy and the quest for competitive advantage
    • Porter's 5 forces impact Potential Industry Earnings (PIE)
    • Creating and capturing value
    • Conducting SWOT analysis
    • Fundamentals of PEDESTL framework
  • Structuring problems
    • The importance of structuring problems
    • Defining the right issue
    • Dividing issues into manageable parts
    • The use of logic trees in problem solving
    • Prioritizing and planning
    • Eliminating non-essential issues
    • Prioritization methodologies
    • Building an effective work plan
  • Conducting analyses
    • Getting the right data
    • Types of research
    • Primary research development
    • Secondary research development
    • Data analysis
  • Communicating and presenting
    • Turning data into findings
    • Building effective arguments
    • Communicating findings by telling a 'story'
    • Story telling elements
    • Designing powerful presentations
    • Presenting to senior management
Schedule & Fees