New managers and supervisors face many challenges when they assume their new roles. As a function, management is evolving with changing times, and this means guidance and skill updates are regularly needed. Today’s managers and supervisors are regularly challenged on many fronts, upward, downward and across, particularly when it comes to business relationships, complexities and expectations. Statistically speaking, many find the transition to managerial roles to be rocky and fraught with disappointments. This course gives new managers and supervisors a great foundation to succeed in their new roles and deliver the desired performance and results they themselves expected when they said “yes” to the new post.