ILM Recognized Middle Management Skills

Course Methodology

This course relies on the use of individual and group debriefs aimed at helping participants develop skills in leading and managing others. The course also features the use of a number of case studies and presentations by participants followed by plenary discussions. In addition, videos and team exercises are used to demonstrate the skills required for effective management.

Course Objectives

By the end of the course, participants will be able to:

• Define the leadership and managerial skills necessary for increasing organizational productivity
• Apply effective coaching and appraisal techniques
• Employ problem solving tools to overcome organizational obstacles
• Solve conflicts using win-win approaches
• Create plans to manage change leading to continuous improvement
• Develop effective time management action plans

Target Audience

This course targets managers, senior supervisors, and professionals who want to learn advanced management and leadership techniques.

Target Competencies

• Leading others
• Managing performance
• Problem solving ability
• Influencing others
• Managing change
• Coaching skills
• Conflict management

Note