Course Methodology

In this course, participants will be engaged in extensive role-plays to help them develop their coaching and mentoring skills. Participants will also conduct mini presentations in front of the groups to demonstrate and share their understanding of the course's material. Individual and group activities will also be used to solve exercises and cases and participants will have the opportunity to assess their personal coaching and mentoring styles using a set of effective self- assessment tools.

Course Objectives

By the end of the course, participants will be able to:

• Define and explain the meaning and the differences between coaching, counselling and mentoring
• Understand why, how and when to apply coaching in a workplace settings
• Analyze and recognize their own coaching styles and how to apply this knowledge in their coaching engagements
• Improve communication skills to enhance the effectiveness and the quality of coaching sessions
• Learn and apply a variety of coaching strategies, tools and techniques
• Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace

Target Audience

Managers and supervisors whose responsibilities require coaching and mentoring others with the aim to help them achieve and exceed their performance targets.

Target Competencies

• Coaching
• Mentoring
• Effective communication
• Active listening
• Questioning skills
• Decision making
• Facilitating growth
• Self-Awareness