ILM Endorsed Coaching and Mentoring Skills for Managers and Supervisors - Virtual Learning
Why Attend
Most managers know, regardless of their levels of experience, that the people-performance issues are the greatest challenges of their jobs. The secret to success is to be able to multiply your effectiveness through others. This course is for professionals who are interested in advancing their supervisory and managerial capabilities using coaching and mentoring skills. The course introduces the core skills and qualifications required to become an ideal coach or mentor, and it describes how the coaching and mentoring processes really work.
Course Objectives
By the end of the course, participants will be able to:
- Define and explain the meaning and the differences between coaching, counselling and mentoring
- Understand why, how and when to apply coaching in a workplace settings
- Analyze and recognize their own coaching styles and how to apply this knowledge in their coaching engagements
- Improve communication skills to enhance the effectiveness and the quality of coaching sessions
- Learn and apply a variety of coaching strategies, tools and techniques
- Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace
Target Audience
Managers and supervisors whose responsibilities require coaching and mentoring others with the aim to help them achieve and exceed their performance targets.
Target Competencies
- Coaching
- Mentoring
- Effective communication
- Active listening
- Questioning skills
- Decision making
- Facilitating growth
- Self-Awareness
- Introduction and definitions
- Definition and types of coaching?
- Counselling-Coaching-Mentoring – A Continuum
- Formal and Informal coaching
- Importance of coaching
- Competencies and the personality iceberg
- Applications, benefits and challenges of coaching
- Applications of coaching in the workplace
- Why coaching fails?
- Operational and organizational barriers
- Why managers do not coach?
- Coaching mistakes to avoid
- Coaching styles and skills
- Characteristics of an ideal coach
- 7 masterful coaching personality traits
- Myths and realities
- Coaching styles: What kind of a coach are you?
- Seven communication principles for coaching
- Gather good information with EARS
- Good habits of effective listeners
- Coaching sessions, strategies and approaches
- Elements of a good coaching session
- Coaching strategies and approaches
- Five steps of coaching
- Coaching models: TGROW and SURE
- SWOT analysis in Coaching
- The coaching wheel – selected managerial competencies
- BEST – Preview and review coaching
- Asking the right questions in coaching
- Coaching approaches for different behavioral styles (DiSC)
- Arranging the room for coaching
- Running the coaching session
- Mentoring
- What is mentoring? Origin of the word
- Myth about mentoring
- Corporate mentoring
- Characteristics and impact of mentoring
- Informal vs. formal mentoring
- Benefits of mentoring and whom to mentor?
- Role and attributes of a mentor
- Mentoring relationships and life-cycle
- Mentoring meeting and agenda
- 10 commandments of mentoring
Meirc Professional Certificate (MPC)
MPC certified courses by Meirc Training and Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.
Per participant
USD 2,350
Fees + VAT as applicable
Tax Registration Number : 100239834300003
4 - 8 Apr, 2021
English
10:00 to 14:00 (UAE)
9:00 to 13:00 (KSA)
