Passionately developing careers since 1958.
Meirc LMS
Back
ILM Recognized Coaching and Mentoring Skills for Managers and Supervisors

ILM Recognized Coaching and Mentoring Skills for Managers and Supervisors

Why Attend

Most managers know, regardless of their levels of experience, that people-performance issues are the greatest challenge of their job. The secret to success is the ability to multiply your effectiveness through others. This course is for professionals who are interested in advancing their supervisory and managerial capabilities by improving their coaching and mentoring skills. The course introduces the core skills and qualifications required to become a good coach or mentor. It also describes how the coaching and mentoring processes work well.

Associations
Associations
Quick Enquiry Call Me Back
Quick Enquiry Call Me Back
Overview
Course Methodology

In this course, participants will engage in extensive role-plays to develop their coaching and mentoring skills. Participants will also give mini presentations to the groups to demonstrate and share their understanding of the course material. Group activities will also be used to deal with challenging cases, and participants will receive feedback on their coaching and mentoring.

Course Objectives

By the end of the course, participants will be able to:

  • Differentiate between coaching, counseling, and mentoring, and explain key coaching concepts, types, and behavioral frameworks.
  • Demonstrate effective coaching styles and apply core coaching competencies, including active listening and information-gathering techniques.

  • Apply structured coaching processes to diagnose performance issues and conduct effective coaching sessions using appropriate strategies.

  • Utilize coaching models and formulate targeted questions to address different personality styles and enhance coaching effectiveness.

  • Explain the principles of mentoring and develop effective mentoring relationships within organizational contexts.

Target Audience

Managers and supervisors whose responsibilities require coaching and mentoring others with the aim of helping them achieve and exceed their performance targets.

Target Competencies
  • Coaching
  • Mentoring
  • Effective communication
  • Active listening
  • Powerful Questioning 
  • Facilitating growth
Course Outline

  • Introduction and Definitions

    • What is coaching?

    • Types of coaching

    • Coaching, counseling, mentoring – bridging gaps

    • Formal and informal coaching

    • Competencies and the personality iceberg

    • Behavioral vs. performance indicators

  • Coaching Styles and Skills

    • Characteristics of a good coach

    • The eight ICF competencies

    • 7 masterful coaching personality traits

    • Myths and realities

    • Gather information with EARS

    • Listening more effectively

  • Coaching Sessions, Strategies, and Approaches

    • Elements of a good coaching session

    • Pre-coaching checklist

    • Five steps to coaching

    • Performance issues

    • Diagnosing performance issues

    • Coaching stages

  • Coaching Models, Questions for Different Personalities

    • Coaching models

      • TGROW

      • Sure

    • The coaching wheel

    • Asking the right Coaching questions

    • Coaching strategies for different behavioral styles (disc)

  • Mentoring

    • What is mentoring?

    • Corporate mentoring

    • Characteristics of mentoring

    • Why mentoring and whom to mentor?

    • Benefits of mentoring

    • Role and attributes of a mentor

    • Mentoring relationships and life cycle

Associations
Associations
ILM

ILM is the leading provider of leadership and management qualifications in the UK and part of the wider City & Guilds Group, a global leader in skills development. City & Guilds was established in 1878 and is the oldest and largest awarding organisation in the UK. Meirc is pleased to be a recognized ILM provider. This recognition means that participants who fully attend any Meirc course endorsed by ILM, and successfully pass the assessment administered at the end of the course, will receive a certificate from ILM, in addition to the certificate they receive from Meirc.

Visit Website Check the Courses
Schedule & Fees
2026 Schedule & Fees
Per participant
  • 14 - 18 Jun, 2026
  • English
  • Dubai
  • Venue to be assigned
Per participant
  • 8 - 12 Nov, 2026
  • Arabic
  • Dubai
  • Venue to be assigned
Fees + VAT as applicable (including coffee breaks and a buffet lunch daily) Discount Plans & Cancellations Policy

Meirc reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

Tax Registration Number: 100064080300003

Virtual Learning
HAVE A QUESTION?
+971 4 556 7200
+971 56 177 0877
🇦🇪
+966 55 901 9634
🇸🇦
[email protected]
Joseph will help you find what you are looking for.