Per participant
- 20 - 24 Sep, 2026
- English
- Virtual Learning
Meirc Professional Certificate (MPC)
MPC certified courses by Meirc Training & Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for full attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.
List of Certified CoursesThis course is also offered in face-to-face courses, click on the course below.
Overview
Course Methodology
This course relies on a highly interactive and experiential learning approach that combines self-assessments, reflective exercises, practical applications, workplace simulations, group discussions, case studies, and role-play activities. Participants will assess their emotional intelligence competencies, identify areas for development, and apply emotional intelligence tools that can be immediately transferred to the workplace.
Course Objectives
By the end of the course, participants will be able to:
- Explain the foundations, neuroscience, and workplace relevance of emotional intelligence.
- Develop self-awareness to better understand emotions, triggers, behaviors, and decision-making patterns.
- Apply emotional self-control, resilience, and emotional agility techniques to manage pressure and workplace challenges.
- Develop social awareness, empathy, communication, and psychological safety in professional interactions.
- Manage relationships effectively through emotionally intelligent communication, influence, collaboration, and conflict management.
Target Audience
Business professionals, supervisors, team leaders, managers, project managers, HR professionals, customer-facing employees, and individuals seeking to strengthen their emotional intelligence competencies to improve workplace effectiveness, resilience, communication, collaboration, and professional relationships.
Target Competencies
- Emotional self-awareness
- Emotional self-control and regulation
- Emotional agility and resilience
- Empathy and emotional understanding
- Relationship management
- Conflict management
- Collaboration and teamwork
Course Outline
- An introduction to emotional intelligence
- The science and workplace value of emotional intelligence
- The neuroscience of emotions, stress, and emotional hijacking
- The emotional intelligence cycle and behavioral patterns
- Emotional intelligence in fast-changing and digital workplaces
- Emotional intelligence assessment and development planning
- Developing your self-awareness
- Recognizing emotional triggers, habits, and behavioral patterns
- Understanding the impact of emotions on decisions and performance
- Increasing emotional awareness through reflection and feedback
- Identifying stress responses and emotional blind spots
- Practicing self-awareness using workplace situations and simulations
- Developing your self-control
- Managing emotional reactions under pressure and uncertainty
- Practicing emotional agility and resilience in challenging situations
- Strengthening adaptability, accountability, and self-motivation
- Managing stress, negativity, and emotionally difficult situations
- Preventing burnout and sustaining emotional balance at work
- Developing your social awareness
- Reading emotions, nonverbal cues, and communication styles
- Building empathy and emotional understanding in workplace interactions
- Practicing active listening and emotionally intelligent communication
- Building trust and psychological safety within teams
- Managing emotional dynamics in virtual and hybrid workplaces
- Developing your management of others
- Building trust and credibility in workplace relationships
- Managing difficult conversations with empathy and assertiveness
- Applying emotionally intelligent influence and conflict management
- Strengthening collaboration across teams and stakeholders
- Encouraging positive workplace behaviors through emotional intelligence
MPC
Meirc Professional Certificate (MPC)
MPC certified courses by Meirc Training & Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for full attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.
List of Certified CoursesSchedule & Fees
Face-to-Face Courses
This course is also offered in face-to-face courses, click on the course below.
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