Managing Change Orders and Contractual Claims - Virtual Learning

Managing Change Orders and Contractual Claims - Virtual Learning

Why Attend

This course aims to provide participants with introductory knowledge and basic skills to deal with claims, changes, and disputes between the principals and contractors. Participants in this interactive course will learn how to analyze contractual issues, identify techniques that help handle difficult situations and recognize the best practices in resolving disputes amicably.

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Course Methodology

This course relies on using individual and group exercises aimed at helping participants learn all key contract management activities. The course also features several case studies, presentations, and role-plays by participants, followed by discussions. In addition, this course incorporates pre-and post-testing.

Course Objectives

By the end of the course, participants will be able to:

  • Identify and avoid causes for contractual claims and change orders
  • Outline the significant elements of the contract change process and identify different types of changes and variations
  • Recognize and analyze the different types of owners' claims and contractors' claims and identify methods to deal with each type
  • Evaluate time-related claims and cost-related claims and assess their impact
  • Demonstrate, through actual situations, the different approaches to handling claims and variation orders and resolving conflicts through mutual collaboration
Target Audience

All those involved in administering contracts and handling claims and change orders as well as those involved in any conflict or dispute during the contracting process

Target Competencies
  • Contract preparation
  • Handling claims
  • Change management
  • Technical terms and conditions
  • Negotiating contracts
  • Conflict management
  • Contract administration

Meirc has been reviewed and approved by the PMI® Authorized Training Partner Program. This course is worth 30 Professional Development Units (PDUs).

Course Outline
  • Overview of Contracts, Changes, and Claims

    • Basic concepts in contract law:
      • Force majeure
      • Notices: The neglected clause
      • Breach of contract
      • Right to remedy
      • Indemnifications and liabilities
    • Why do claims and changes occur: The red flags
  • Change Management

    • Common causes for changes
    • Requirements of change management
    • Types of changes and variation
      • Directed changes
      • Constructive changes
      • Cardinal changes
    • Writing a variation order
  • Types of Claims

    • Drafting a notice
    • Owner’s claims
      • Defective work
      • Warranty claims
    • Contractor’s claims
      • Changed conditions
      • Constructive changes
      • Delays and suspensions
      • Deficiencies in plans and specifications
      • Program extensions
    • FIDIC claims
  • Evaluation of Claims
    • Time-related claims
    • Excusable and non-excusable delays
    • Evaluating delays
    • Cost-related claims
    • Cost calculations
    • Drafting a claim
  • Resolving Claims and Disputes

    • Negotiation: Common practices
    • Reaching a settlement
    • Alternative Dispute Resolution (ADR):
      • Mediation: Neutral third party
      • Arbitration: Binding and non-binding
    • Resolution through legal means
    • Contract interpretation
Chartered Institute of Logistics and Transport (CILT)

Meirc is an Approved Training Provider (ATP) in the region for the Chartered Institute of Logistics and Transport (CILT). Established in 1919, CILT is the world’s leading supply chain, logistics and transport professional body with over 33,000 members across the globe. CILT seeks to add value to individual and corporate members by enhancing their knowledge, careers, and businesses by setting, supporting and delivering professional standards and education in the fields of logistics, transport and supply chain. By attending Meirc’s CILT accredited courses, participants can earn CPD units as well as attain modular unit award courses that can be combined for international certification

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Project Management Institute (PMI)

Meirc is a member of the PMI ATP Program. PMI does not specifically endorse, approve, or warrant ATP’s products, courses, publications, or services. The PMI ATP seal is a registered mark of the Project Management Institute, Inc.

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Schedule & Fees
Face-to-Face Courses

This course is also offered in face-to-face courses, click on the course below.