This course relies on the use of exercises and workshops to engage participants and help them learn new concepts and practices. Group and plenary discussions will be used and participants will be required to debate and present their findings. In addition, videos with different case studies will be presented.
By the end of the course, participants will be able to:
Managers, supervisors and all those who are responsible for, or indirectly involved in, a cost or profit center or a quality improvement function.
This course is also offered in Virtual Learning, click on the course below.
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