Successful Planning, Organizing and Control

Successful Planning, Organizing and Control

Why Attend

The primary challenge of managers is to get things done effectively and efficiently with and through people. This course introduces the four universal functions of management known as Planning, Organizing, Leading and Controlling (POLC) to help managers in their job. Analyzing and forecasting are also important tools of planning, and the course introduces different techniques such as environmental scanning, budgeting, and breakeven analysis. In addition, the course covers basic concepts of project planning such as Work Breakdown Structures (WBS), 'PERT' diagrams, 'Gantt' charts and 'Load' charts.

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Course Methodology

This course uses an interactive and cooperative learning methodology by integrating a variety of learning techniques such as lectures, participants-led presentations, individual and group activities and exercises, self assessment tools, role plays, case analysis and video discussions.

Course Objectives

By the end of the course, participants will be able to:

  • Explain the importance of planning and employing the 'SMART' criteria to objectives setting.
  • Use environmental scanning, budgeting, and breakeven analysis as tools for planning and forecasting.
  • Define projects and apply project management techniques such as 'PERT' diagrams, 'Gantt' charts and 'Load' charts.
  • Recognize the importance of control, and of properly utilizing key performance measures to keep work on track.
Target Audience

Anyone within the organization whether they are staff, department head, manager or supervisor who need to develop their ability to plan, organize, control and achieve their goals and objectives on time and within the expected quality standards.

Target Competencies

The competencies targeted in this course are:

  • Proactive planning and scheduling
  • Setting objectives
  • Critical thinking
  • Critical analysis
  • Managing projects
  • Measuring performance
Course Outline
  • Foundation of planning
    • The functions of management
    • Definition of planning
    • Elements of planning
    • Types of plans
    • Planning in the hierarchy of an organization
    • Efficiency versus effectiveness
    • Benefits of planning
    • Why many managers and supervisors fail to plan
    • Elements of good plans
  • Planning tools and techniques
    • Analysis of the environment
    • Forecasting techniques
    • Definition of benchmarking
    • The benchmarking process
    • Allocating resources and budgets
    • Breakeven analysis
    • Limitations of breakeven analysis
  • Project planning and scheduling
    • Definition of a project
    • The work breakdown structure
    • Simple network diagrams
    • Steps in developing a 'PERT' chart
    • Forward and backward scheduling
    • Finding the critical path
    • Gantt and Load charts
  • Control and performance measurement
    • Definition of control
    • The planning and controlling link
    • Importance of control
    • The control process
    • Measuring: what and how
    • Sources of information for measuring performance
    • Managerial decisions in the control process
    • Organizational performance measures
    • Feed forward, concurrent and feedback controls
    • Information controls and balanced scorecards
    • Contemporary issues in control
Schedule & Fees