The course addresses the perennial differences between management and leadership. It aims at providing participants with an overview of emotional intelligence and examines some major leadership theories and approaches, with emphasis on situational leadership. The course also addresses the role of the leader as delegator and change agent.
The course features the use of group activities, psychometrics and team exercises. Case studies followed by group debriefs are also used.
Individuals in middle and senior positions who wish to better understand themselves in order to improve their leadership skills. Employees whose responsibilities require delegation, leading and managing change will also benefit from the course.