This course is also offered in Virtual Learning, click on the course below.
Overview
Course Methodology
This course relies on a hands-on approach that is interactive and participatory. Participants will be asked to self-assess current practices and develop action plans for improving skills and behaviors.
Course Objectives
By the end of the course, participants will be able to:
- Adapt to the new rules of work, learning, and life
- Identify early burnout signs and generate a recovery plan
- Apply proven techniques for an increased level of focus at work
- Develop and maintain their professional network
- Recognize the benefits of connecting with others through specified behaviors
- Assess their current level of social skills and develop a personal development plan
- List and apply proven methods for influencing and persuading others in organizations
Target Audience
Administrators, officers, specialists, supervisors, team leaders, and line managers.
Target Competencies
- Relating and networking
- Working with people
- Building relationships
- Improving focus and commitment
- Enhancing self-confidence
- Service orientation
Course Outline
- The Evolving Rules of Work
- Traditional versus new rules of work
- Reasons for new rules of work, learning, and life
- An overview of important new rules
- Rules of work
- Rules of learning
- Rules of life
- Learning to adapt continually
- Preventing burnout
- The early signs of burnout
- Major causes
- Planning your recovery
- Improving Your Professional Focus
- Definition of focus management
- Protecting versus growing your focus
- Techniques for improving your professional focus
- Your technology
- Your workspace
- Your mind
- Your time
- Your relationships
- A guide to mindfulness
- Mindfulness fundamentals
- Mindful methods
- Building Your Professional Network
- Your network at a glance
- Identify and adapt to cultural differences
- Principles of connection
- Techniques for stepping out of your comfort zone
- Maintaining recurring connections
- Definition of recurring connections
- Basic principles for maintaining recurring connections
- Assessing your system for recurring connections
- The role of social media in your professional network
- Social media platforms for improved networking
- A focus on LinkedIn
- Tips and techniques
- Connecting with Colleagues in the Workplace
- Helping colleagues with challenges
- Locating similar interests
- Modeling exemplary behavior in the workplace
- Shifting focus to others
- Sharing information and lessons learned
- Being considerate to colleagues
- Essential Social Competencies at Work
- What are social competencies?
- Assessing your current abilities
- A focus on influence and service orientation
- Defining the terms
- The principles of influence
- Service orientation techniques
Schedule & Fees
Virtual Learning
This course is also offered in Virtual Learning, click on the course below.
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