This course relies on self-analysis questionnaires so participants can find out and apply their preferred method of communicating with others. In addition, case studies, round table discussions as well as role plays will be used to make sure the contents of the course are clear and ready for implementation.
By the end of the course, participants will be able to:
Employees, supervisors, managers and others seeking to improve their communication skills both on and off the job.
This course is also offered in Virtual Learning, click on the course below.
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