This course uses workshops, case studies and group debriefs to help participants understand various strategy and quality concepts and applications. The course also features hands-on experience to illustrate the strategic planning process from A to Z and the process of drafting a quality plan. This course is supported by various videos on strategy and quality applications.
Team discussions and presentations are used throughout the course to foster participants’ understanding of strategic planning process with respect to quality deployment in organizations.
By the end of the course, participants will be able to:
All quality managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of the quality department or organization as well as those who are responsible for linking, measuring and improving the performance of others. The course is also suitable for employees targeted for development or promotion within the quality function.
This course is also offered in face-to-face courses, click on the course below.
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