- 21 - 25 Jun, 2026
- English
- Virtual Learning
 
                                                                    In today’s fast-paced work environment, supervisors must do more than simply assign tasks—they must plan strategically, organize effectively, and lead with purpose. This practical, hands-on course equips supervisors and team leaders with the essential skills and tools to turn goals into actions, manage team performance, and maintain control under pressure. By attending, you’ll gain structured approaches to planning, clear methods for organizing your team, and proven techniques to direct, monitor, and improve performance, making you a more confident and effective leader.
This course employs an interactive and cooperative learning methodology, integrating a variety of learning techniques, including lectures, participant-led presentations, individual and group activities and exercises, self-assessment tools, role-plays, case analyses, and video discussions.
By the end of the course, participants will be able to:
Analyze planning needs and prioritize actions based on organizational context and constraints
Develop structured operational and project plans that align with strategic objectives
Organize work, allocate resources, and assign responsibilities to support effective execution
Coordinate team efforts using communication, motivation, and delegation techniques
Monitor performance and implement corrective actions based on indicators and improvement cycles
Anyone within the organization whether they are staff, department heads, managers or supervisors who need to develop their ability to plan, organize, control and achieve their goals and objectives on time and within the expected quality standards.
Prioritizing actions
Developing operational and project plans
Delegating tasks effectively
Allocating resources efficiently
Setting and tracking KPIs
Organizing team responsibilities
Coordinating work across teams
Taking corrective action
Understanding the managerial planning function
Analyzing internal and external factors using SWOT
Prioritizing tasks using the urgent–important matrix
Identifying constraints and dependencies (time, resources, stakeholders)
Mapping root causes of planning challenges using the fishbone diagram
Linking planning efforts to measurable outcomes
Applying structured thinking to define and justify planning actions
Structuring plans using a micro-planning approach
Breaking down tasks through the Work Breakdown Structure (WBS)
Sequencing activities on a Gantt chart for execution visibility
Ensuring the completeness of plans using the 5W1H questioning model
Validating alignment between plans and objectives
Identifying risks and required resources in early planning
Practicing hands-on development of operational/project plans
Grouping and classifying tasks for structure and flow
Assigning responsibilities through the RACI matrix
Mapping task accountability using a responsibility assignment grid
Planning and balancing resources using a resource planning sheet
Delegating roles to match skill, authority, and availability
Organizing workflows across teams or units
Practicing team-based activity design and resource allocation
Clarifying the supervisor’s role in team direction and support
Applying the 5-step delegation process for effective task handover
Driving motivation through autonomy, purpose, and feedback
Aligning roles and goals using the Team Alignment Canvas
Mapping team communication using a flow diagram
Resolving blockers and realigning team effort
Simulating team coordination and leadership in action
Linking control systems to the planning process
Developing meaningful KPIs and performance standards
Using the Balanced Scorecard for holistic performance control
Applying the PDCA cycle for structured improvement
Addressing performance gaps through corrective action planning
Interpreting dashboards and reports to drive decisions
Facilitating performance reviews and improvement discussions
There are no public sessions remaining for the course this year. Please contact us if you wish to have a customized in-house session, or to find out how an additional public session can be scheduled.
This course is also offered in face-to-face courses, click on the course below.
This course employs an interactive and cooperative learning methodology, integrating a variety of learning techniques, including lectures, participant-led presentations, individual and group activities and exercises, self-assessment tools, role-plays, case analyses, and video discussions.
By the end of the course, participants will be able to:
Analyze planning needs and prioritize actions based on organizational context and constraints
Develop structured operational and project plans that align with strategic objectives
Organize work, allocate resources, and assign responsibilities to support effective execution
Coordinate team efforts using communication, motivation, and delegation techniques
Monitor performance and implement corrective actions based on indicators and improvement cycles
Anyone within the organization whether they are staff, department heads, managers or supervisors who need to develop their ability to plan, organize, control and achieve their goals and objectives on time and within the expected quality standards.
Prioritizing actions
Developing operational and project plans
Delegating tasks effectively
Allocating resources efficiently
Setting and tracking KPIs
Organizing team responsibilities
Coordinating work across teams
Taking corrective action
Understanding the managerial planning function
Analyzing internal and external factors using SWOT
Prioritizing tasks using the urgent–important matrix
Identifying constraints and dependencies (time, resources, stakeholders)
Mapping root causes of planning challenges using the fishbone diagram
Linking planning efforts to measurable outcomes
Applying structured thinking to define and justify planning actions
Structuring plans using a micro-planning approach
Breaking down tasks through the Work Breakdown Structure (WBS)
Sequencing activities on a Gantt chart for execution visibility
Ensuring the completeness of plans using the 5W1H questioning model
Validating alignment between plans and objectives
Identifying risks and required resources in early planning
Practicing hands-on development of operational/project plans
Grouping and classifying tasks for structure and flow
Assigning responsibilities through the RACI matrix
Mapping task accountability using a responsibility assignment grid
Planning and balancing resources using a resource planning sheet
Delegating roles to match skill, authority, and availability
Organizing workflows across teams or units
Practicing team-based activity design and resource allocation
Clarifying the supervisor’s role in team direction and support
Applying the 5-step delegation process for effective task handover
Driving motivation through autonomy, purpose, and feedback
Aligning roles and goals using the Team Alignment Canvas
Mapping team communication using a flow diagram
Resolving blockers and realigning team effort
Simulating team coordination and leadership in action
Linking control systems to the planning process
Developing meaningful KPIs and performance standards
Using the Balanced Scorecard for holistic performance control
Applying the PDCA cycle for structured improvement
Addressing performance gaps through corrective action planning
Interpreting dashboards and reports to drive decisions
Facilitating performance reviews and improvement discussions
There are no public sessions remaining for the course this year. Please contact us if you wish to have a customized in-house session, or to find out how an additional public session can be scheduled.
This course is also offered in face-to-face courses, click on the course below.
 
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UAE Tax Registration Number
100239834300003
KSA Tax Registration Number
311655469100003
UAE Tax Registration Number
100239834300003
UAE Tax Registration Number
100239834300003
KSA Tax Registration Number
311655469100003
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