Advanced Communication Skills - Virtual Learning
Why Attend
Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives.
The aim of this course is to assist you in becoming a more effective communicator by identifying people’s thinking patterns and preferred learning methods and by tailoring your communication accordingly. Getting a better understanding of how you communicate with others as well as how others communicate with you will improve business and personal relationships. Moreover, this course will help you fine-tune the way you interact with others, which can be the key to your workplace and overall success.
Course Objectives
By the end of the course, participants will be able to:
- Use advanced communication tools and skills to deliver various types of messages
- Describe and harness the power of body language
- Practice and use assertiveness skills in different situations
- Demonstrate the use of the secrets of influence for effective communication
Target Audience
This course is targeted at employees, supervisors, middle managers and senior managers seeking to take their communication skills to the next level by developing advanced communication techniques and strategies.
Target Competencies
- Verbal and non-verbal communication
- Building rapport
- Influencing others
- Inspiring and persuading others
- Assertiveness
- Defining effective communication
- Myths about communication
- Communication functions
- The four laws of communication
- Communicating for results
- Understanding elements of communication
- The art of listening
- Common listening issues
- Guidelines for effective listening
- Effective listening and paraphrasing techniques
- Understanding different listening styles: active versus passive styles
- Improving the information recall rate
- Mastering body language
- The power of appearance
- Communicating through colors
- Evaluating your body language skills
- Eliciting thinking patterns through eye movement
- Building rapport using body language
- Advanced assertiveness skills
- Understanding assertiveness: definition and values
- Components of passive, assertive and aggressive styles
- Assertiveness rights and responsibilities
- Activities for practicing assertive behavior
- The power of influence and persuasion
- Definition and characteristics of influence
- The 6 principles of persuasion: how to apply them
- Bases and sources of power
- Dealing with difficult people using persuasion
Meirc Professional Certificate (MPC)
MPC certified courses by Meirc Training and Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.
Per participant
USD 1,750
Fees + VAT as applicable
Tax Registration Number : 100239834300003
27 - 29 Jul, 2021
English
10:00 to 14:00 (UAE)
9:00 to 13:00 (KSA)
