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Business Writing for Administrators

Business Writing for Administrators

Why Attend

This interactive workshop is designed for individuals at various levels keen to improve the effectiveness of their written communication. Participants will learn the fundamentals of business communication, including how to craft compelling emails and memos and write persuasive reports and proposals. By applying the principles of clarity, tone, and structure, they can ensure that their written messages are easily understood and remembered. 

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Overview
Course Methodology

The workshop uses interactive lectures, hands-on activities, group discussions, and best-practice applications. Blending these methodologies caters to diverse learning preferences, ensuring participants understand business writing principles and feel confident applying them. This approach promotes active learning, critical thinking, and practical application, essential for a successful learning experience.

Course Objectives

By the end of the course, participants will be able to:

  • Explain the importance of business writing within the context of administration
  • Apply the principles of clarity, tone, and structure to their formal writing
  • Write effective emails, memos, letters, reports, and proposals that capture attention and influence outcomes
Target Audience

The workshop is designed for administrative assistants, secretaries, office and administrative managers, executive assistants, and HR administrators. The workshop will also benefit project coordinators and managers, professionals transitioning to administrative roles, and recent graduates and entry-level employees.

Target Competencies
  • Business writing
  • Effective Communication
  • Reporting and presenting
  • Influencing 
Note

This workshop includes practical exercises using Microsoft Word. Participants are required to bring their own laptops equipped with this software for the duration of the workshop.

Course Outline
  • Introduction to Business Writing
    • Purpose and importance of business writing in administration
    • Business writing versus other forms of writing
  • Principles of Effective Business Writing
    • Clarity: How to write clearly and concisely
    • Tone: Adjusting tone to suit different audiences and contexts
    • Structure: Organizing information logically for maximum impact
  • Writing Effective Emails
    • Role of email in business communication
    • Subject lines: Grabbing attention and conveying the message
    • Email etiquette: Dos and don'ts
  • Crafting Professional Memos and Letters
    • Format and components of business letters and memos
    • Requests, announcements, and instructions
    • Practice Activity: Drafting a memo and a business letter
  • Writing Reports and Proposals
    • Structuring reports and proposals for clarity and persuasion
    • Executive summaries
    • Visual aids: Incorporating charts, tables, and graphs
Schedule & Fees
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