Live online course where participants will be able to interact with instructor (video and audio), view slides, collaborate with others, comment on discussions, complete assessments, activities and case studies.
By the end of the course, participants will be able to:
Customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists as well as anyone who want customer service training in order to reinforce their skills.
This course is also offered in face-to-face courses, click on the course below.
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