Managing Contractual Conflicts and Disputes - Online Snippet

Overview

It is a fact that conflicts and disputes are becoming very common in managing any contract, especially the ones pertaining to large size projects. It is essential that the contract manager is able to handle these conflicts and maintain a good relationship with the other party. Therefore, the contract manager should be able to define the sources of these conflicts and to have the knowledge, the expertise and the skills necessary to deal with conflicts as they arise. In this online snippet, we will explore and discuss the common sources on conflicts and the different methods in managing conflicts successfully and amicably using change management system, notices and claims. We will focus on the importance of solving issues, conflicts and disputes outside the courtroom and without taking any legal actions. The relationship between the two parties will be highlighted and alternative dispute resolution such as negotiation, mediation and arbitration will be presented and discussed.

Major Take-aways

• Sources of problems and issues between the contracting parties
• Change management process
• Change and claim logs
• Good relationship with contractors
• verview alternative dispute resolution
  • Negotiation
  • Mediation
  • Arbitration