What is the definition of excellence? What are the fundamental concepts that organizations need to embody in order to become excellent? Are there criteria for excellence that an organization can use to assess itself? How to ensure continuous improvement across all aspects of the organization? The EFQM Model was developed to answer all of the above questions.
In this course, we will fully explain the EFQM Excellence Model and its 3 main components. Participants will be able to review, reflect on and practice each component in a group environment. Upon completion, participants will be able to assess their organizations’ level of excellence and determine areas for strategic improvement.
This course uses a real life case study supplied by EFQM for participants to practice the different topics. It also introduces the Business Excellence Matrix (BEM) Excel based assessment tool.
Professionals, leaders, supervisors and all those who are engaged in excellence, quality management implementation and improvement of organizational performance. Individuals who are leading or participating in organizational effort to apply for distinguished national and international quality awards based on the EFQM Model will also find the course beneficial.
EFQM: Meirc Training & Consulting is an International Licensed Trainer (LT) with EFQM certified to deliver EFQM’s training courses. As a recognized LT, Meirc has a thorough understanding of the EFQM Excellence Model backed by a second-to-none track record in the training and consulting industry in the region. EFQM is a not-for-profit entity committed to help organizations drive improvement through the EFQM Excellence Model, a comprehensive management framework used by over 30,000 organizations in Europe and worldwide. The EFQM Model also serves as a basis for most private and public sector excellence and quality awards in the region. Meirc is licensed to offer all 3 available EFQM courses which are: Leaders for Excellence, Journey to Excellence and the Internal Assessor Training.