Coaching and Mentoring Skills for Managers and Supervisors - Virtual Learning

Why Attend

Most managers know, regardless of their levels of experience, that the people-performance issues are the greatest challenges of their jobs. The secret to success is to be able to multiply your effectiveness through others. This course is for professionals who are interested in advancing their supervisory and managerial capabilities using coaching and mentoring skills. The course introduces the core skills and qualifications required to become an ideal coach or mentor, and it describes how the coaching and mentoring processes really work.

Course Objectives

By the end of the course, participants will be able to:

  • Define and explain the meaning and the different types of coaching
  • Understand why, how and when to apply coaching in a workplace setting
  • Understand and explain the benefits of coaching and why sometimes coaching fails
  • Learn the skills, characteristics, and qualifications of the ideal coach
  • Improve communication skills to enhance the effectiveness and the quality of coaching sessions
  • Learn and apply a variety of coaching strategies, tools and techniques
  • Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace

Target Audience

Managers and supervisors whose responsibilities require coaching and mentoring others with the aim to help them achieve and exceed their performance targets.

Target Competencies

  • Coaching
  • Mentoring
  • Effective communication
  • Active listening
  • Questioning skills
  • Introduction and definitions
    • What is coaching?
    • Types of coaching
    • Formal and Informal coaching
  • Applications, benefits and challenges of coaching
    • Applications of coaching in the workplace
    • The benefit and importance of coaching
    • Why coaching fails?
    • Operational and organizational barriers
    • Why managers do not coach?
    • Coaching mistakes to avoid
  • Coaching styles and skills
    • Characteristics of an ideal coach
    • How a good coach is described
    • Coaching styles: What kind of a coach are you?
  • Coaching sessions, strategies and approaches
    • Elements of a good coaching session
    • Five steps of coaching
    • Coaching approach using the TGROW model
    • SWOT analysis in Coaching
    • Asking the right questions in coaching
    • Arranging the room for coaching
    • Running the coaching session
  • Mentoring
    • What is mentoring? Origin of the word
    • The historical mentor and modern-day definitions
    • Corporate mentoring
    • Characteristics of mentoring
    • The mentoring impacts
    • Practical applications
    • Informal vs. formal mentoring
    • Why mentoring and whom to mentor?
    • Benefits of mentoring
    • Role and attributes of a mentor
    • Mentoring meeting and agenda

Meirc Professional Certificate (MPC)

MPC certified courses by Meirc Training and Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

MPC
Per participant

USD 1,750

Fees + VAT as applicable

Tax Registration Number : 100239834300003

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