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Business Writing Skills - Virtual Learning

Business Writing Skills - Virtual Learning

Why Attend

Did you know that an estimated 30% of all business emails are aimed at clarifying miscommunication generated from the other 70%? As more and more organizations come to this realization, business writing skills training has become a staple for capability development initiatives.
This online course introduces business writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business writing techniques designed to cater for the modern business environment. Above all, we will emphasize the use of simple, clear and positive language in addressing day to day business affairs.


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Course Methodology

This course uses a variety of learning tools, including writing activities, storyboarding and videos.

Course Objectives

By the end of the course, participants will be able to:

  • Apply the fundamental pillars of business writing for achieving better results
  • Practice basic techniques for writing effective emails, letters and memos
  • Deliver solid conclusions through organized structure and flow
Target Audience

All individuals operating in a business setting with a need to express themselves effectively in writing.

Target Competencies
  • Written communication
  • Business writing etiquette
  • Structured thinking
Course Outline
  • Introduction to business writing
    • Definitions of business writing
    • Report writing
    • Setting emails, letters and memos in context
    • 6 tips for writing effectively
    • Recognizing the hallmarks of effective
    • Applying modern day business writing techniques
  • Characteristics of business writing
    • 7 traits of organized writing
    • Setting a purpose
    • Using clear, specific and positive writing
    • Developing your business writing style
  • Writing strategy
    • Organizing thoughts
    • Pyramid structuring
    • Applying pyramid structuring to your writing
    • Making the most of your facts
    • Deductive reasoning
    • Abductive reasoning
    • Building a compelling introduction
  • Big tips on writing
    • Promoting clarity in writing
    • Avoiding miscommunication
    • Managing and delivering expectations
    • Writing considerations
    • Using power words to influence your audience
    • Presentations: less is more
    • Business writing editing
    • Business writing auditing
    • How to be a successful business writer
Schedule & Fees
Face-to-Face Courses

This course is also offered in face-to-face courses, click on the course below.

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