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Jul 14 2019
Administration and Secretarial
As an inexperienced secretary, I hated taking notes and writing minutes – I’d rather have thrown myself downstairs! However, as I progressed to more senior roles, I eventually got the hang of it and have, since 200...
Jan 22 2019
Administration and Secretarial
We all communicate naturally; most of us find it impossible NOT to communicate, but we don’t always communicate effectively. First of all, let’s analyze communications. We pick up messages from each other in three ways; ...
Feb 14 2018
Administration and Secretarial
There’s a lot of noise about privacy and how you need to take care of personal information but are you listening? You most probably think it doesn’t affect you. You’re not a large organisation, you’re not global and if y...
Oct 8 2017
Administration and Secretarial
Always keep your writing small and close together; you will write faster because your pen spends less time on the paper Don’t press too hard; you will become more physically tired ...
Mar 17 2016
Administration and Secretarial
In order to deliver a report on managing records retention, a somewhat long word on records management has to be included in this chapter. The principles of records management and ...