Blogs | Meirc Training and Consulting
Passionately developing careers for 60 years.

Blogs

Meirc’s blogs are meant to be fat-free write-ups on topics which are of interest to our clients and web-site visitors. These blogs are useful when you wish to get an update on a field you follow or when you are looking for a bite-sized article that you would like to refer to or learn from. If you wish to enquire about our products and services, please visit our Contact Us page

Body Language - Basics and Introduction

  May 21 2014

# Communication and Writing Skills

Body language is a powerful concept which successful people tend to understand well. So can you. The study and theory of body language has become popular in recent years because psychologists have been able to understand what we 'say' through our bodily gestures and facial expressions, so as to translate our body language, revealing its underlying feelings and attitudes. ;

Dealing with an Unreasonable Contractor (Sole Source)

  May 21 2014

# Contracts Management

Your Scope of Work - SoW- ( or part of it) includes a service / product that is available from just the ‘one source'. Efforts to negotiate better terms (including more reasonable price) with the provider fail. Here are some suggestions as to how to deal with the situation: A) Short to medium term choices: ‘Reluctantly and temporarily‘ go with the deal, possibly until you figure out a long...;

A Loyal Customer is a Good Customer!

  May 21 2014

# Customer Service

A Loyal Customer is a Good Customer! (... Or is he? A brief look at the Customer Profitability Whale Curve) Companies are spending so much effort and money trying to create loyal customers that any dissenter to the assertion made above runs the risk of being ridiculed, labeled an ignorant and of having her voice being quickly smothered before infecting anyone else with that heretic thought....;

Happy Employees Equal Engaged Employees?

  May 21 2014

# Human Resources and Training

Does Employee Satisfaction Equal Employee Engagement? A happy employee is an engaged employee, Yes/No? According to all available research, including numerous global studies and surveys, the answer is a resounding and absolute No. A Happy Employee - But Not Engaged Look at it this way. An employee who is not engaged at work might very well indicate a high level of satisfaction with their organ...;

Employee Engagement

  May 21 2014

# Human Resources and Training

Employee Engagement Employee Engagement: Do you know what it is and how to measure it? Do know what the top engagement drivers are? Five things that engaged employees' value? Do you want to learn how to improve your customer service KPIs through improved employee engagement? Are you a professional who wants to add more value to the organization? For answers to these questions, to know more...;

Many Facets to Job Satisfaction

  May 21 2014

# Human Resources and Training

The definition of job satisfaction that is mostly used in research is given by Edwin A. Locke (1976) who defined job satisfaction as "a pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences". Locke's definition implies that when employees evaluate their jobs, as when they assess anything else important to them in life, they involve both, their thinki...;

Job Evaluation: The Importance of Communication

  May 21 2014

# Human Resources and Training

How important is communications to any aspect of life. They are everywhere especially in work. What are the many things we think about at work? Money of course. The grade of my job. Of course. The job evaluation process and why does HR keep it secret. Of course. All of these are valid thoughts and important questions. So why do we in HR and management run away when faced with communications relat...;

Creativity and Innovation

  May 21 2014

# Interpersonal Skills and Self Development

"Ideas are the currency of success." Edward de Bono Innovation, improving quality of services and products, reengineering, self and organizational change are all vital issues that begin with creative ideas. So, what is creativity? A simple definition of creativity is the ability to generate new ideas by combining, changing or reapplying existing data and ideas. What is it, then, that enables...;

Are Your Leaders Engaged?

  May 21 2014

# Leadership and Management

Leadership and Employee Engagement In an article, recently placed on Blog on Meirc's website, titled Employee Engagement", the author highlighted the main employee engagement drivers as identified in a recent Global Survey*. These included: Senior management sincerely interested in employee well-being. Input into decision making in my department. Good relationship with my supervisor. Organiza...;

Developing Future Worldly Managers

  May 21 2014

# Leadership and Management

Great leaders recognize that in order to succeed in the long run, organizations doing business overseas must recruit, train, and develop a special breed of future multicultural and multinational managers. Traditional training and career development programs will not suffice; they will have to be re-examined to ensure that they are tailored to meet the needs of these future worldly managers. Su...;