Communication and Writing Skills

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Advanced Communication Skills

Program Objectives:

By the end of the program, participants will be able to:

  • Utilize advanced communication tools and skills.
  • Discover different personal listening styles.
  • Understand and harness the power of body language.
  • Apply meta programs to improve their understanding of people.
  • Practice and use assertiveness skills in different situations.
  • Unlock the secrets of influence for effective communication.

Who should attend:

Employees, supervisors, middle managers and senior managers seeking to take their communication skills to the next level by developing advanced communication techniques and strategies.

11 Jan - 15 Jan 2015
Dubai, Arabic

conducted
Novotel Al Barsha conducted

29 Mar - 02 Apr 2015
Dubai, English

conducted
Kempinski / Mall of the Emirates conducted

24 May - 28 May 2015
Dubai, Arabic

conducted
Sofitel Downtown Dubai conducted

02 Aug - 06 Aug 2015
Dubai, English

Al Bustan Rotana conducted

06 Sep - 10 Sep 2015
Dubai, English

JW Marriott Marquis conducted

04 Oct - 08 Oct 2015
Abu Dhabi, Arabic

Khalidiya Palace Rayhaan Rotana conducted

27 Dec - 31 Dec 2015
Dubai, English

Novotel Al Barsha conducted

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

Per participant $4,300
Frequent nomination $3,870

(including coffee breaks and a buffet lunch daily)

Discount Plans, Refunds & Cancellations Policy
One extra free place for every 2 paid nominees
Program Outline
[Expand All]

Defining Effective Communication

  • Communication Overview: Definition and Characteristics
  • Evolution of Communication
  • Communicating for Results
  • Understanding Elements of Communication
  • The Element of Noise
  • Mehrabian’s 55-38-7 Rule
  • Overcoming Communication Anxiety and Other Obstacles

The Art of Listening

  • Effective Listening and Paraphrasing Techniques
  • Understanding Different Listening Styles: Active versus Passive Styles
  • Improving the Information Recall Rate
  • Assessing Personal Listening Profiles

Internal Listening Filters

  • Sensory Input Channels
  • Internal Filter Systems: the 6 Layers
  • 6 Listening Meta Programs
  • Avoiding the Loss of Information

Mastering Body Language

  • The Art of Body Language
  • Components of Non Verbal Communication
  • The Power of Appearances
  • Eliciting Thinking Patterns through Eye Movement
  • Building Rapport using Body Language

Advanced Assertiveness Skills

  • Understanding Assertiveness: Definition and Values
  • Components of Passive, Assertive and Aggressive Styles
  • Assertiveness Rights and Responsibilities
  • Managing Criticism Assertively

The Power of Influence and Persuasion

  • Definition and Characteristics of Influence
  • 6 Principles of Persuasion: How to Apply Them
  • Bases and Sources of Power
  • Dealing with Difficult People Using Persuation

 

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Thursday, May 28, 2015 2:00pm
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Thursday, June 4, 2015 11:00am
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Program Attendee Testimonial

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