Administrative assistants are invaluable members of the office team. They are charged with overseeing and coordinating the day to day operations of a business. Thanks to the advent of communication technology, the skills these assistant require have become diversified and the ability to multitask and juggle several different instructions at once have become essential. Other qualities needed by these members include excellent communication skills, a polished appearance, and good interpersonal instincts. This course tackles all these behavioral skills while focusing on areas related to the use of technology to get things done effectively and successfully.
The course involves a mix of self assessment tools, showcases of computer applications, brief presentations by the consultant and participants on course related topics, and videos to enhance learning and real life implementation.
This course is targeted at people who have graduated from an office administration program, or those who have several years of documented work experience in the secretarial or office administration fields. It is also designed for those who are interested in qualifying for entry level supervisory or managerial office positions, as well as for those who are currently in related positions and are seeking to improve their professional knowledge and skills in order to succeed in today's high technology offices.