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Home Programs Training and Development Evaluating Training: From Reaction to ROI

Evaluating Training: From Reaction to ROI

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Choose your date:
CityLanguageScheduled DateRegister
Dubai English 21 Nov 2010 - 25 Nov 2010
Dubai English 11 Sep 2011 - 15 Sep 2011

Program Objectives:

By the end of the program, participants will be able to:

  • Define the purpose of evaluation at each of the four established evaluation levels.
  • Write comprehensive instructional learning objectives and link them to the different evaluation levels.
  • Select appropriate data collection methods for each of the evaluation levels.
  • List ways to improve transfer of skills from the workshop to the workplace.
  • Calculate training programs costs, calculate their return on investment and identify the intangible benefits derived from training and development programs.

 

This Program is designed for:

Training directors and managers, as well as training and development specialists and coordinators. Needs assessment analysts, instructional designers, evaluators of training programs, and individuals in a leadership and support role for the training function will also benefit from this program. This program is worth 25 NASBA CPEs.

 

Program Fees:

Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

 

Program Outline:

The Training Cycle

  • Evaluation in Context
  • Why Evaluate?
  • How to Evaluate Training
  • Evaluation Levels
  • Characteristics of Evaluation Levels
  • The Return On Investment (ROI) Model

Linking Training Results with Objectives

  • Rules and Guidelines for Writing Instructional Learning Objectives
  • Linking Needs Assessment with Evaluation Levels
  • Developing Objectives for Evaluation Levels III and IV

Evaluation Instruments

  • Characteristics of Effective Evaluation Instruments
  • Collecting Post Program Data
  • Factors to Consider When Selecting Data Collection Methods

Evaluation at Levels I and II

  • The Reaction Sheet
  • Design of the Reaction Sheet
  • The Test; Post Training Activity
 

Evaluation at Level III - Skill Transfer: From the Workshop to the Workplace

  • What Usually Happens After Training
  • What Must Happen After Training
  • Skills Transfer Defined
  • Barriers to Skill Transfer
  • Ways to Improve Transfer of Skills
  • Isolating the Effects of Training: The Heart of the ROI Model
  • Ways to Isolate the Effects of Training

Converting Data to Monetary Value and Calculating the Return on Investment (Levels IV and V)

  • Hard and Soft Data
  • Characteristics of Hard Data
  • Examples of Hard Data
  • Characteristics and Examples of Soft Data
  • How to Convert Data to Monetary Value
  • Tabulating Costs

The ROI Myths

  • Dispelling the Myths
  • Cautions When Using ROI

Pre-requisites

None

Delivery Type

Group-Live

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