Adult Learning

• Assumptions and Principles of Adult Learning
  • What We Know About Adult Learning
  • Adult Motivation to Learn
• Characteristics of the Adult Learner
• Implications for the Trainer and the Learner

Developing the Learner’s Training Experience

• The Basic Information Needed to Begin your Training Project
• Characteristics of an Effective Training Program
• A Systematic Approach to Designing Instructional Programs
• ENGAGE Model for Designing the Learner Experience
• A 5 Step Model for Creating Terrific Training Sessions
• An Overview of the ADDIE Model in Instructional Design

Designing Training Programs

• Main Elements of Program Design
  • The ROPES Model
• Basic Principles of Training Model
• Researching Content
• Importance of Instructional Learning Objectives (ILOs)
• Preparing an Outline for a Training Session
• Model for Program Design
• Outline of a Training Session (your Instructor Guide)
• Blueprint for a Training Session
  • From ILOs to Delivery

Training Methods, Activities and Exercises

• From Brainstorming to Case Studies
• Advantages and Disadvantages of Different Methods
• Guidelines for Choosing a Training Method
• Types of Interactive Activities
• General Guidelines on Developing Activities
• The Element of Creativity

Presenting and Delivering Effective Training

• Training Facility Set-up
• What Makes a Good Trainer?
  • Your Image
  • Asking the Right Questions
  • Building Rapport with Participants
  • Your Listening Skills
• Facilitation Skills
  • Describing PAFEO
  • Do’s and Don’ts of Successful Trainers
  • Common Facilitation Techniques
  • Your Role as a Facilitator
• Fundamentals of Effective Speaking
• Control of Body Language
• The Assertive or the Aggressive Trainer
• Ways to Get Attention and Maintain Interest: The Main Tabascos
• Developing your Opening
• Elements of Effective Feedback
• Delivery and Critique of Training Sessions