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The Balanced Scorecard: Achieving Performance Excellence |
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Program Objectives: By the end of the program, participants will be able to: - Link performance measures to strategic goals and objectives.
- Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals.
- Evaluate the feasibility of using the Balanced Scorecard in their organization.
- Design and implement the approach of Best-in-Class Benchmarking in their organization.
This Program is designed for: All managers and supervisors, especially those involved in improving performance and measuring results. This program is worth 25 NASBA CPEs. Program Fees: Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy
Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time. Program Outline: | Benefits of Strategic Management and Planning - The Strategy Focused Organization (SFO)
- Why Implement the Balanced Scorecard?
- Strategic Planning Needs and Benefits
- A Strategic Planning Model
SWOT Analysis, Vision and Mission Statements - The Purpose of SWOT Analysis
- SWOT in Brief
- Definition of Vision and Mission Statements
Developing Performance Measures and Control Systems - Goals, Objectives and Targets
- Developing Goal Strategies
- Key Performance Indicators (KPIs) and Units of Measure (UOMs)
- Aligning KPIs to Company Strategy
- Obstacles to Measurement
| | Benchmarking - Objectives and Basics
- The Who, What and Why of Benchmarking
- The Benchmarking Process
Using the Balanced Scorecard as a Strategic Management System - Translating the Vision to Our Everyday Actions
- Importance and History of the Balanced Scorecard
- The Premise Behind the Balanced Scorecard
- Measuring Business Strategy from Financial, Customer, Internal-Business-Process, and Learning and Growth Perspectives
- Strategic Alignment and Goal Setting
- Linking the Balanced Scorecard KPIs to Strategy
- Strategy Map: Specifying Relationships and Making Them Testable
- Soft, Hard, Leading and Lagging KPIs
- The Importance of Initiatives
- Cascading the Balanced Scorecard
- Implementing a Balanced Scorecard Program
- Reporting Results
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