Re-engineering Your Organization: A Road Map to Business Process Improvement

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Re-engineering Your Organization: A Road Map to Business Process Improvement

Program Objectives:
By the end of the program, participants will be able to:

Understand the terminology and benefits of Business Process Re-engineering (BPR).
Distinguish between analysis from a functional view and a process view.
Build an understanding of the approach and techniques to apply when processes need to be re-engineered.
Maximize customer satisfaction by matching process design to customer needs.
Redesign workflow and structure successfully within the business.

This program is designed for:

Personnel considering, participating in, or affected by a re-engineering project.

This program is worth 25 NASBA CPEs.

Fees in US$:

Per participant $3,800
Frequent nomination $3,420
(including coffee breaks and a buffet lunch daily)

Discount Plans, Refunds & Cancellations Policy

Locations & Dates:

15 - 19 Jul 2012
Dubai, English

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

One extra free place for every 2 paid nominees

Delivery Type: Group-Live

Pre-requisites: None

Related Programs:

Process Management: Mapping and Improvement

Program Outline

Introduction to Business Process Re-Engineering

The Need for Re-Engineering
Determining What Re-Engineering Is, and Is Not
Systems Integration Strategies
- Downsizing
- Outsourcing
- Strategic Database Integration
Focusing on the Business Process
Achieving Cost Reduction and Revenue Generation Goals
How it All Started?
Why Re-Engineer: The Three Cs
Why Organizations Don't Re-Engineer?
The Impact versus Frequency matrix

The Business Process View

Business Process Scoping
Building and Using the Context Diagram
Key Steps in Building your Re-Engineering Drive
Creativity in BPR
Creative Right-Brain Thinking
Five Classic Creative Methods that you Can Use in Re-Engineering

Understanding Business Process

Gathering Process Information
Examples of an Organization's Tiers
Modeling the Business Process Maps
Uncovering Core Business Processes and Targeting the Customer
The Turtle Diagram

Re-Designing the Business Process

Most Important Startup Activities
Identify Potential Processes for BPR
Implementing BPR
Rolling Out the Re-Engineered Process
Patterns of Re-Design:
- Re-Engineering
- Simplification
- Value Added Analysis
- Gaps and Disconnects
Business Case Report Preparation
Use of Consultants
Enterprise Resource Planning
Tips For Successful Re-Engineering
Common Problems
Supporting Ongoing Process Improvement
Best Practices in Business Process Re-Engineering from 327 Organizations

Establishing Performance Measures

Business Process Objectives
Critical Success Factors
Performance Targets
Where Does BPR and the Balanced Score Meet?

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