Productivity Defined

• Definitions
• Process Based View
• Productivity Limitations
• The MUDA Factor
• Eight Types of Waste
• Cost of Poor Quality

Principles of Cost Reduction

The Quality Approach

• Quality Defined
• Avoiding Wastage and Adding Value to the Customer
  (Cost Reduction Strategies)
• Cornerstones of Quality
• Setting Up a Cost Reduction Program
• Cost Savings Project Selection Road Map
• Barriers to Cost Reduction Programs
• The Resistance Psychology in Humans
• The Role of Suggestion Schemes

Productivity Improvement Tools

• Tool Selection
• Brainstorming
• Pareto
• How-How Method
• Why-Why Method
• Ishikawa Fish-Bone Diagram
• Six Sigma
• Lean Principles
• Non-Value Added Analysis
• Re-Engineering
• The Focus Method

Cost Reduction Opportunities

• Streamlining the Organization
• The ESSA Method
• Savings in Material Costs
• Reducing the Costs of Services
• 140 Ideas to Cut Costs

Measuring Your Productivity Initiatives

• Key Performance Indicators
• Setting Targets for Cost Reduction
• Benchmarking
• Types of Benchmarking
• The Balanced Scorecard
• The Dashboard