The Management Process in Perspective

• Planning the Work
• Organizing and Allocating Resources
• Types of Plans
• Directing and Controlling Individual and Organizational Performance
• The Organizing Function/Process
• Principles of Organizing
• Designing Organizational Charts
• The Direct Link between Charts and Procedures

Policies and Procedures

• Definitions and Concepts
• Signs of Complicated Procedures
• Importance and Goals of Procedures
• Work Simplification Goals
• Procedure for Developing Effective Procedures
• Productivity Defined

Work Flow Techniques

• The Parallel and Sequential Techniques
• The Stages of Work Simplification:
  • Selection of Procedure(s)
  • Collecting Data
  • Data Analysis and Evaluation
  • Suggestions for Improvement
  • Implementation
  • Follow-up and Evaluation
• The Use of Flow Charts in Simplification of Procedures
• Info Processing Flow Charts
• Simple Process Flow Procedure Charts
• Multi Column Flow Process Charts
• Preparing and Analyzing Flow Charts
• Simplifying Procedures and Recommending Changes
• Lean Principles to Simplify Processes
• 5 S program

Mapping/Analysis Tools for Simplification of Processes and Procedures

• Process Mapping
• Value Stream Mapping
• Supplier- Input-Process-Output-Customer Analysis (SIPOC)
• Turtle Diagram
• Shell ESSA Model for Simplification
• Swim Lane Charts
• Procedures Process Flow Chart
• The Multi-Column Process Chart
• Questions to Get you Started
• Simplification of Procedures to Improve Productivity
• Reducing Wastage in Human Effort, Time, Space and Material
• Improving Employees' Efficiency and Effectiveness

Concept and Importance of Work Simplification

• Preparing and Analyzing a Work Distribution Chart
• Re-Allocation of Workload and Redistribution of Jobs

Simplifying Space Design and Layout

• Your Office/Department Layout Analysis
• Using Spaghetti Diagram For Analyzing
• Distance/ Department Layout
• Redesigning Offices by Using Office Layout Charts
• Simplification of Office Paperwork

Simplifying Forms in Processes

• Reviewing Forms structure
• Improving Efficiency of Forms