The Strategic Function of Purchasing

• The Link of the Purchasing Function with the Organizational Strategy
• Creating a Purchasing Mission Statement
• Understanding the Concerns of Senior Management
• Balancing Quality, Service and Price
• Things Purchasing Should Strive For
• Type O Purchasing Manager
• Type S Purchasing Manager

Supplier Evaluation

• Negotiating with Suppliers
• Power in Negotiation
• Planning for Negotiation
• Achieving the Right Agreements with Suppliers
• Factors Used to Evaluate Suppliers on Total Performance
• Ways of Promoting Good Supplier Relations
• Creating Suppliers as Good Partners
• Choosing the Right Suppliers

Inventory Management

• ABC Analysis
• Controlling the Budget

Value Analysis

• 16 Key Strategic Questions to Ask
• Applying the 16 Strategic Questions
• Optimizing Purchasing Productivity
• Adding Value as a Purchasing Manager

Managing and Evaluating the Department Performance

• Centralization versus Decentralization
• Reasons for Departmental (Macro-Level) Performance Appraisal
• Managing Other Buyers
• Key Performance Indicators (KPIs) for Purchasing

Improving Purchasing Efficiency

• Evaluating Service to End Users
• Conducting the Right Surveys
• Communicating Better with End Users
• Ethical Behavior with Suppliers
• Ethical Behavior with End Users
• Ethical Behavior within the Department
• Purchasing Policies and Procedures
• Training the Staff