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Program Objectives: By the end of the program, participants will be able to: - Define the scope, nature and responsibility of the supervision role and the challenges this role places on them.
- Effectively communicate verbally and non-verbally with others.
- Apply their role as motivators
- Identify their teamwork style and build an effective team.
- Practice professional techniques in providing positive discipline.
- Use different skills in interpersonal problem-solving and conflict management.
This Program is designed for: First level supervisors or prospective supervisors. This program is worth 25 NASBA CPEs. Program Fees: Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy
Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time. Program Outline: | Being a Supervisor Today - Myths about Supervision
- Supervisors Key Tasks
- Essential Skills for Supervisors
- Responsibilities and Challenges
- Problems Supervisors Encounter
Communicating Effectively - Barriers to Effective Communication
- Reading Non-Verbal Messages
- Developing Effective Listening Skills
- Techniques in Providing Feedback
- Guidelines for Assertive Communication
Motivating Your Workforce - Definitions of Motivation
- Motivation and Performance
- Different Workable Motivational Theories
- The Meirc Theory in Motivation
- Building a Motivational Environment
| | Working with Teams - Identifying Your Teamwork Style
- How Supervisors Get Involved with Teams
- Obstacles to Effective Teamwork
- Overcoming Obstacles to Effective Teamwork
- Team Decision-Making Procedures
Orientation and Positive Discipline - Perceptions During Orientation
- Orientation and Follow Up
- Use of Progressive Disciplinary Practices
- Types of Reinforcement
- Applying Reinforcement Strategies
Creative Interpersonal Problem-Solving - Interpersonal Problem-Solving Process
- Steps for Interpersonal Problem-Solving
- Encouraging Creativity
- Applying Brainstorming Formats and Mechanics
- Key Conflict Management Skills
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Programs 
