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Program Objectives: By the end of the program, participants will be able to: - Differentiate among the three levels of management and understand their responsibilities.
- Discuss the principal challenges managers face in an increasingly competitive environment.
- Practice advanced managerial skills needed for senior positions.
- Resolve conflict based on a win-win approach.
- Introduce and manage change leading to continuous improvement.
This Program is designed for: Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPEs. Program Fees: Per participant - USD 3700 Frequent nomination - USD 3330 (including coffee breaks and a buffet lunch daily) One extra free place for every 2 paid nominees on the same program and dates Discount Plans, Refunds & Cancellations Policy Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time. Program Outline: | Leadership - Characteristics of Leaders
- Leadership versus Management: The Vital Differences
- Situational Leadership
- Concepts of Motivating Your Followers
Problem-Solving and Decision-Making Techniques - Principles of Solving Problems
- A Rational Approach to Problem Solving
- Tools and Techniques in Problem-Solving
Coaching and Appraising Performance - The Psychology behind Coaching
- Why and How to Coach
- Setting Performance Standards and Conducting Appraisal Interviews
| | Managing Conflict - Sources and Nature of Conflict
- Role of Communication in Conflict
- How to Resolve Conflict
Managing Change - Dynamics of Change
- Leading Successful Change Initiatives
- Overcoming Resistance to Change
Managing Time and Staff Meetings - Identifying and Setting Goals
- Prioritizing Activities
- Time Management Tools
- Leading and Managing Effective Meetings
| Pre-requisites None Delivery Type Group-Live | Related Programs |
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