Effective Coaching Skills

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Leadership and Management

Effective Coaching Skills

Program Objectives:
By the end of the program, participants will be able to:

Define coaching, counseling and mentoring and describe the differences between these critical people management skills.
Coach and/or counsel an employee using the multi-step coaching and counseling processes.
Use coaching and counseling to help subordinates meet or exceed work targets.
Use FACTS ? the 5 principles of effective coaching.
Define mentoring, its main steps and requirements, and how it can be used to improve employee competence.
Relate the role of the leader to that of a coach.

This program is designed for:

Managers or supervisors whose responsibilities require coaching, counseling and/or mentoring others with the aim of reaching stretching targets.

This program is worth 25 NASBA CPEs.

Fees in US$:

Per participant $3,800
Frequent nomination $3,420
(including coffee breaks and a buffet lunch daily)

Discount Plans, Refunds & Cancellations Policy

Locations & Dates:

22 - 26 Apr 2012
Dubai, English

02 - 06 Sep 2012
Dubai, Arabic

16 - 20 Dec 2012
Dubai, English

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

One extra free place for every 2 paid nominees

Delivery Type: Group-Live

Pre-requisites: None

Related Programs:

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

Program Outline

Coaching, Counseling and Mentoring

Definitions and Applications
Difference between Coaching, Counseling and Mentoring
Coaching Core Competencies
The Competency Iceberg
The 5 Principles of Coaching (F.A.C.T.S.)
- Feedback
- Accountability
- Challenge
- Tension
- Systems
The 3 Stages of Performance:
- Preparation and Planning
- Performance Evaluation
- Motivation

Coaching and Counseling

Benefits and Issues
Critical Factors in Coaching
Coaching Versus Counseling

Coaching and Counseling Skills

Communication
Barriers to Listening
Active Listening
The TGROW Model of a Super Coach
- Topic
- Goal
- Reality
- Options
- Will
Benefits of Coaching

Mentoring

Birth, Growth, Maturity, Conclusion
Contexts in which Mentoring Is Used
Characteristics of Mentors and Mentees
The Benefits of Mentoring
Difference between Mentoring and Coaching

Leading without a Rope

Foundation for Effective Leadership
The Leadership Behavior Continuum
Qualities of Authentic Leaders
Coaching towards Authentic Leadership
Traits Shared by Successful Leaders
How these Traits Relate to those of a Coach

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