Program Objectives:
By the end of the program, participants will be able to:
- Define supervisory roles and related competencies.
- Apply goal setting and planning in order to obtain commitment of others.
- Organize their time and use delegation as a tool to empower their staff.
- Energize and inspire their team for better performance.
- Use coaching techniques to manage performance of others.
- Identify team member's training needs in order to develop others.
This program is designed for:
Second level supervisors who are responsible for the work of first level supervisors, and experienced supervisors who are being developed for promotion. This program is worth 25 NASBA CPEs.
Locations & Dates:
13 - 17 May 2012 Dubai, English
30 Sep - 04 Oct 2012 Dubai, Arabic
Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.
One extra free place for every 2 paid nominees
Delivery Type: Group-Live
Pre-requisites: None
Related Programs:
Program Outline
The Role of the Supervisor - A New Look at Supervisory Tasks
- How Organizations and Roles Have Changed
- New Supervisory Roles
- Tasks and Responsibilities
- Characteristics of an Effective Supervisor
- Competencies of the 21st Century Supervisor
Goal Setting for Peak Performance - Personal Goal Setting
- The Goal Planning Process
- Setting Goals for Others
- Strategies for Effective Goal Setting
- Obtaining Goal Commitment
- Management by Objectives (MBO)
Organizing and Delegating Effectively - Organizing Time
- Setting Priorities
- Organizing Work of Others
- Art of Effective Delegation
- Four Rights of Delegation
- Empowering People through Delegation
- Degrees of Delegation
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Leading for Results - Are You a Leader: Self Assessment
- Modifying your Leadership Style
- Applying Team Leadership Model
- Energizing your Team
- Inspiring Others to Better Performance
Coaching for Success - The Supervisor as a Coach
- Coaching to Improve Performance
- Habits of Successful Coaches
- Counseling to Resolve Personal Problems
- Managing Performance of Others
Developing and Stretching Your People - Training versus Development
- Distinguishing between Training and Non Training Needs
- Recognizing Training Needs
- Translating Needs into Objectives
- Techniques in Developing Others
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