Certified Professional Manager

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Leadership and Management

Certified Professional Manager

Program Objectives:
By the end of the program, participants will be able to:

Define the various functions and the type of management activity associated with each.
Decide when to use coaching and counseling in order to manage others effectively.
Define the relationship between attitude and behavior and use it to motivate self and others.
Use logical and creative approaches to solving problems.
Differentiate between leadership and management and use such knowledge to improve overall results and motivation.

This program is designed for:

Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills.

This program is worth 25 NASBA CPEs.

Fees in US$:

Per participant $4,050
Frequent nomination $3,645
(including coffee breaks and a buffet lunch daily)

Discount Plans, Refunds & Cancellations Policy

Locations & Dates:

11 - 15 Mar 2012
Dubai, English

10 - 14 Jun 2012
Istanbul, English

28 Oct - 01 Nov 2012
Dubai, Arabic

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

One extra free place for every 2 paid nominees

Delivery Type: Group-Live

Pre-requisites: None

Related Programs:

Program Outline

Management

An Art or a Science?
Changes Impacting the Job of a Manager
Basic Managerial Functions:
- Planning
- Organizing
- Coordinating/Leading/Directing
- Controlling
The 6 Steps in Planning
Managerial Competencies:
- Communication
- Planning
- Teamwork
- Strategic Action
- Problem Solving
- Self-Management
Different Management Styles
Factors that Influence your Style
Reasons Managers Fail

Coaching, Counseling and Mentoring

To Coach or to Manage
Differences between Coaching, Counseling and Mentoring
The Competency Iceberg
Core Coaching Competencies
What Does a Coach Do and How
The 5 Powerful Words of Coaching (D.R.D.A.R.)
- Development
- Relationship
- Direction
- Accountability
- Results

Motivational Secrets

The Hierarchy of Needs
Various Motivational Theories
How to Motivate a Multi-Cultural Workforce

Problem-Solving Skills

Barriers that Get in Our Way
A Rational Approach to Problem-Solving
Problem Analysis Supplementary Tools
The 6 Thinking Hats for Creative Problem-Solving

The World of Leadership

Leaders: Born or Made?
Leadership Versus Management
Characteristics of a Leader
The 6 Leadership Styles
The 7 Habits of Highly Successful Leaders

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