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Home Programs Interpersonal Skills and Self Dev Creative Problem Solving and Decision Making
Creative Problem Solving and Decision Making PDF Print E-mail
Choose your date:
CityLanguageScheduled DateRegister
Jeddah Arabic 10 Apr 2010 - 14 Apr 2010
Beirut English 26 Jul 2010 - 30 Jul 2010
Dubai English 26 Sep 2010 - 30 Sep 2010
Abu Dhabi Arabic 21 Nov 2010 - 25 Nov 2010

Program Objectives:

By the end of the program, participants will be able to:

  • Apply logical and creative approaches to solving problems and making decisions.
  • Use traditional and creative tools for identifying causes and generating solutions.
  • Utilize creativity and lateral thinking as a business tool.
  • Analyze and solve actual problems facing them at work.

 

This Program is designed for:

Managers and supervisors whose jobs involve solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPEs.

 

Program Fees:

Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

 

Program Outline:

Problem-Solving and Decision-Making

  • Definitions and Tools: An Overview
  • The Link between Problem-Solving and Decision-Making
  • The Principle of Organizing Our Thinking about Problems

The Rational Approach to Problem-Solving (Kepner-Tregoe)

  • Techniques of Recognizing Problems
  • Difference between Causes and Symptoms
  • The Helicopter Approach
  • Problem Analysis
  • Decision Analysis
  • Potential Problem Analysis

Problem Analysis Supplementary Tools

  • Root Cause Analysis
  • The Importance of the Why Question
  • Ishikawa Fishbone Concept

Decision-Making Supplementary Tools

  • Being Decisive and Principles of Decision- Making
  • The How-How Method
  • Decision Analysis Weighted Worksheet
  • Consensus Decision-Making

Creativity and Problem-Solving

  • Lateral Thinking
  • Creativity and Its Use as a Business Tool
  • Barriers to Creativity and Ways to Overcome Them
  • The Hemispheres of the Brain
  • Brainstorming
  • Six Thinking Hats

Applications of Techniques

  • Analysis and Solution of Real Cases Presented by Participants