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Creative Problem Solving and Decision Making |
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Program Objectives: By the end of the program, participants will be able to: - Apply logical and creative approaches to solving problems and making decisions.
- Use traditional and creative tools for identifying causes and generating solutions.
- Utilize creativity and lateral thinking as a business tool.
- Analyze and solve actual problems facing them at work.
This Program is designed for: Managers and supervisors whose jobs involve solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPEs. Program Fees: Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy
Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time. Program Outline: | Problem-Solving and Decision-Making - Definitions and Tools: An Overview
- The Link between Problem-Solving and Decision-Making
- The Principle of Organizing Our Thinking about Problems
The Rational Approach to Problem-Solving (Kepner-Tregoe) - Techniques of Recognizing Problems
- Difference between Causes and Symptoms
- The Helicopter Approach
- Problem Analysis
- Decision Analysis
- Potential Problem Analysis
Problem Analysis Supplementary Tools - Root Cause Analysis
- The Importance of the Why Question
- Ishikawa Fishbone Concept
| | Decision-Making Supplementary Tools - Being Decisive and Principles of Decision- Making
- The How-How Method
- Decision Analysis Weighted Worksheet
- Consensus Decision-Making
Creativity and Problem-Solving - Lateral Thinking
- Creativity and Its Use as a Business Tool
- Barriers to Creativity and Ways to Overcome Them
- The Hemispheres of the Brain
- Brainstorming
- Six Thinking Hats
Applications of Techniques - Analysis and Solution of Real Cases Presented by Participants
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Programs 
