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Interpersonal Skills and Self Dev

Managing Conflict: Power through Influence

View 2013 Schedule for this Program

Program Objectives:
By the end of the program, participants will be able to:

Define and understand the different sources of conflict.
Resolve conflicts using different strategies.
Identify their own personal conflict resolution style.
Use the different bases of power and change them according to the situation.
Apply influence and explore their relationships with others.
Practice effective methods of intervention and conflict management.
Turn arguments into discussions and create win-win solutions.

This program is designed for:

Business professionals who want to expand their conflict resolution skills, understand their own emotions and behaviors and find productive ways to manage conflict with influence even when authority is lacking.

This program is worth 25 NASBA CPEs.

Fees in US$:

Per participant $3,800
Frequent nomination $3,420
(including coffee breaks and a buffet lunch daily)

Discount Plans, Refunds & Cancellations Policy

Locations & Dates:

15 - 19 Apr 2012
Dubai, English
Al Bustan Rotana Dubai map

07 - 11 Oct 2012
Dubai, English
Kempinski Hotel map

View 2013 Schedule for this Program

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

One extra free place for every 2 paid nominees

Delivery Type: Group-Live

Pre-requisites: None

Related Programs:

Program Outline

Definitions of Conflict

Misconceptions about Conflict
Sources of Conflict
Positive and Negative Factors of Conflict
Business Management and Conflict Resolution

Thomas-Kilmann Conflict Mode Instrument

Scoring and Interpretations
Ways of Coping with Conflict
Assumptions and Outcome of Conflict
Managing Conflicts and Using Appropriate Style For More Effective Outcomes

Influencing Others in a Problem-Solving Context

Working Effectively with Team Members
Managing your Emotions, Information and Problems
Tips for Effective Day to Day Conflicts
Resolving Conflict before it Gets Out of Hand
Managing Conflicts with Superiors and Subordinates

Importance of Teamwork

Managing Conflict in Teams
Dealing with Dysfunctional Team Roles
Enhancing Communication in a Team
Effective Team Problem Solving
Exercises and Cases on Team Effectiveness

Influence Inventory (Power Bases)

Definitions of Influence and the Bases of Power
Changing the Bases of Power
Leadership Training for Influence and Power
Training and Development for Influence

The Art of Changing Hearts, Minds, and Action

Influence and the Psychology of Persuasion
The Power to Change Anything
Developing your Influence from Anywhere in the Organization