By the end of the program, participants will be able to:
- Explain the nature and theories underlying Emotional Intelligence (EI).
- Define the various EI competencies and identify areas for improvement as needed.
- Practice empathy-building skills with emphasis on active listening.
- Identify their personal strengths and blind spots as revealed through self assessments.
- Determine the impact of different leadership styles and their associated competencies on organizational climate.
This program is designed for:
Individuals who need to improve their effectiveness at both the personal and interpersonal levels.
This program is worth 25 NASBA CPEs.
Locations & Dates:
26 Feb - 01 Mar 2012
The Address Dubai Marina
10 - 14 Jun 2012
Al Bustan Rotana Dubai
25 - 29 Nov 2012
Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.
One extra free place for every 2 paid nominees
Delivery Type: Group-Live
Emotional Intelligence (EI)
- Definition, Theories and Models
- Intelligence: Intrapersonal and Interpersonal
- Emotional Intelligence Defined
- Emotional Quotient (EQ) versus Intelligence Quotient (IQ)
- Research Findings
- Framework of EI Competencies
Self-Awareness and Self Management: The Cornerstones of EI
- Self Assessment and Discovering your Personality Type
- Scoring and Interpretation of Results
- Linking Personality Types with EI Competencies
- A Self-Assessment of EI
The Conceptual Model
- The Competency Framework
- The Four Competency Clusters
- From Self Awareness to Relationship Management
The Competencies of EI
- Definitions and Real-Life Examples
- Empathy versus Sympathy
- Core Questions, Underlying Behaviors, and Tips for Improvement
Empathy: A Critical EI Competency
- Definition and Examples
- Empathy and Active Listening
- The Personal Listening Profile: Determining Your Preferred Approach to Listening
EI Competencies and Leadership Styles
- The Power of Leaders: Shaping Organizational Climate
- Correlation Between EI Competencies, Styles, Climate and Results
- Organizational Climate: The Six Components
- The Six Styles
- When Best to Use Each Style
- Impact of Styles on Climate and Bottom Line Results