Human Resources Management (HRM): Definitions and Objectives

• Human Resources Management Defined
• The Role of the HR Professional
• Key HRM Activities
• Meeting Employees' Needs ? One Reason for HR!
• Ethical Principles Governing Employment
• Designing the HR Organization Structure that Fits your Needs
• Roles and Responsibilities in HR

Basic Writing Tips ? As Applied to the Design of Policies and Procedures

• Ten Golden Writing Rules
• Writing for Electronic Usage
• Translating your Policies

Human Resources Policies and Procedures: What Are they and why we Have Them?

• Human Resources Policies
• Human Resources Procedures
• A Brief Example of a Policy and a Procedure
• A Partial List of Policies
• Whose Job Is it Anyway ? The Role of Managers
• How we Can Improve the Implementation of HR Policies

Development of Human Resources Policies

• Basic Guidelines for Developing Human Resources Policies
• HR Policy Coverage
• The Development Process
• Policy Contents and Exclusions
• Importance of Statutory Inclusions
• Develop HR Policies ? Practical
• A Typical HR Procedures Manual

Development of Human Resources Procedures

• Main Considerations in Developing HR Procedures ? Including the Development Process
• The Development Process
• Develop HR Procedures ? Practical
• The Uses and Design of Forms
• A Typical HR Procedures Manual

Human Resources Management Systems

• Introduction and Briefing
• More Efficient/Less People
• The Various Applications
• Oracle
• SAP
• Other Options