Business Perspective on Organization

• Introduction and Overview
• Vision, Mission and Values ? Being Strategic
• Strategic Perspectives
• The Focus of Planning for Human Resources
• Business Planning
• Strategic Decision-Making

Business Culture

• Describing and Understanding Business Culture
• Job Satisfaction ? A Great Place to Work
• 5 Myths about Culture
• Cultural Change ? Can it Really Happen
• Introduction to Employee Surveys
• Culture ? The Role of Values

Organization

• Organization Design ? Key Terms and Processes
• Choosing the Organization you Need
• Practical Not Theoretical
• Types of Organization Structure
• Common Mistakes in Organization
• The Four Pillars of a High Performance Organization

Workforce Management

• Defining Workforce Planning
• Attraction and Retention
• The Cost of Turnover
• Workforce Planning Processes
• Impact of a Changing Business Environment ? Planning in Downturns
• Roles and Responsibilities

Succession Planning

• Defining Succession Planning
• How to Benefit from Succession Plans
• Building and Managing a Talent Pool
• Monitor, Evaluate and Revise
• KPIs in Succession Planning
• Success in Succession Planning
• The Jack Welch Way

The Change Process

• 5 Steps of Effective Change
• Overcoming Resistance
• Getting Buy-In
• A Final Comment on Change